Here I am

Great Customer Service from Fast Lane West

Attention: TDR Forum Junkies
To the point: Click this link and check out the Front Page News story(ies) where we are tracking the introduction of the 2025 Ram HD trucks.

Thanks, TDR Staff

Geno's Tailgrabber

Chrome parts

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I ordered my Autometer guage from Fast Lane West out of a recommendaton from a TDR member.



After waiting about a week to get the 2661 Fuel pressure guage which was backordered, I finally received it yesterday in the mail. Like a little child at christmas opening gifts at presents, I was unfortunately looking at a guage with a broken needle. Some how the needle came off of it's pivot.



I called Joe, the owner, not only was he apologetic. He said he will send out another one as soon as it comes in and will REIMBURSE me for my shipping costs back to him. :eek:



In the past, I have had to send things back to customers for wrong parts, etc. I have NEVER been reimbursed for shipping costs.



BIG THUMBS UP JOE!
 
Well, I will also announce my appreciation for Joes efforts.



Bought my truck pre-tapped with 1/4" NPT EGT fitting, Joe sent out the 1/8", and Joe immedietely sent me a brass fitting, free of charge, to allow the probe to work. I was also impressed. :)
 
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