Great Service From Edge Products !!

[CrewCabDiesel]

It seems to me that great service is real hard to find nowadays, and when you find it pass the word ! Well I just had a small problem with my Edge Comp, (one of the LEDS went out) I gave them a call, and guess what ? No BS, no hoops to jump through, they said no problem, new one is on its way !! New edge comp was at my door in 4 days, with return label all set to go.

NOW THATS SERVICE !

I can say Edge has made my list, the GOOD one ! Some others on that Great service list are South Bend Clutch, Piers Diesel, Valley Truck Parts, and Cummins of Grand Rapids.

Kyle

 

[Blu-meanie]

I had a problem with an EZ. They replaced it, no problem. It's refreshing to have a company that actually backs up their products!

 

[Weidner]

AARON GOT ME AN UPDATED COMP OUT AS SOON AS I CALLED HIM. GREAT PRODUCT & GREAT SERVICE!

 

[MarkF]

Kyle

I could just write the exact same post as yours. Had a comp. light out, spoke to Aaron, new one in a few days with a prepaid return label to send the old one back. Great service!

Mark

 

[tajensen]

I had the same experience as Weidner: older comp wasn't working the way it was supposed to, called Edge and a new one was at my house in a few days. Can't beat the service.

 

[Turbo Tim 1]

How did you guy's get them to send you a new one? They made me send mine back and then they would send me a new one. Of course the day after I removed it a guy in another brand of truck wants to race, but I'm lacking on power.....

 

[MarkF]

How did you guy's get them to send you a new one?

That was the first option they gave me, send us your old one and we'll sen you a new one. I asked how else we could handle it so I wouldn't be comp-less. They just take your credit card number to secure the new one. They don't actually charge anything to the card, they just want to be sure they cet a unit back. I don't blame them for securing it, otherwise people would be screwin them left and right. They send a prepaid ups shipping label with the new unit. All you do is stick your old one in the box the new one came in, include a thank you note, stick the label on, tape it shut and drop the box off at any UPS shipping center or hand it to a driver.



Long winded for the guys who may have problem boxes that might hesitate to exchange them.

 

[propuller]

edge is a great company i just got off the phone with aron about a problem with my drag comp & he said no problem. there sending me a new box 2nd day air no charge with a return label. customer service is the best it can get with edge. anybody thinking about a fueling box & cant decide on wich one to buy just call edge 1-801-476-3343 & ask for arron you wont be disappointed. kurt.

 

[mgoncalves]

That's good news to hear, my fifth light went out on my comp as well. I am also not positive I'm getting all the gain I should be with the pump wire.





Matt