Attention: TDR Forum Junkies 
I order a custom built enclosed trailer for my two BMWs. Wait 5 weeks for it. Get a call and go pick it up. All the options are correct.
Get it home and start fitting it out and discover the frame is several inches out of true. The side door sags. The steel frame running side to side under the roof is 2" out of true with a 2' square.
Back to the dealer. He agrees. Back to the factory it goes.
Today they call and tell me a NEW trailer will be ready at the end of next week.
I even get to keep the same VIN as they are (presumably) scrapping the old one.
Anyone can make a Friday afternoon product. But it is superb of them to just build a new one, no arguement.
I wont say the name, but there are still excellent companies around America!
It's really nice to have a problem and still come away smiling.
Get it home and start fitting it out and discover the frame is several inches out of true. The side door sags. The steel frame running side to side under the roof is 2" out of true with a 2' square.
Back to the dealer. He agrees. Back to the factory it goes.
Today they call and tell me a NEW trailer will be ready at the end of next week.
I even get to keep the same VIN as they are (presumably) scrapping the old one.
Anyone can make a Friday afternoon product. But it is superb of them to just build a new one, no arguement.
I wont say the name, but there are still excellent companies around America!
It's really nice to have a problem and still come away smiling.
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