How can I correct this.

[Tony T.]

Recently I changed service providers so I was going to change my email on the TDR. At first I could not remember my "password" so I requested from the TDR to send it to me by email. They changed my password. Ok when I log in before I always just clicked on the box and my username would appear then the password and I was logged into the site "note Remember me checked" when doing this. Now when I do this it keeps bringing up my old password which is not valid anymore and I have to manually type in the new password each time I log into the site. How do I fix this to delete old password and remember the new password.



Also why couldn't I just kept my old password instead of it being changed.



Tony

 

[Rider]

How you fix it will depend on what browser/platform/version you are using. But typically, go into Preferences > Privacy > Saved Passwords. Delete the one that's saved in association with TDR and next time you log in, you'll type the new one and you'll have the option of storing it.

 

[AKAMAC]

Clear your cookies. The site loads one for PW and SN when you log on. The cookie is not time/date expire. Your old one is the one that comes up. Mike