Well he's right about one thing, its not an uncommon problem.
My first question would be who's paying?
If its you, tell them to replace the gov solenoid and transducer, adjust the 2nd gear band and quit trying to hose you. If that does not cure it or make a difference you could have some internal issues. Generally, its not the band thats the problem. It could be a whole series of things that leads to band apply but usually its the solenoid and transducer. There are also a couple of add-on electronics that are especially designed for the 1-2 shuttle shift.
If they are paying, tell 'em to have at it and keep taking it back until it is perfect. By the time they get done chasing issues you should have a new transmission.
As for the other issue, it not only unlocks but downshifts to drive and hits the governor. Most annoying trait for sure, but, perfectly normal. Just the ECU trying to protect drive train from getting hammered. Usually if you roll into the throttle and not stab it you will have better luck holding OD, at 70 mph it should hold well even with a heavy foot.
The cure is more power and a slower acceleration, or, a lockup switch. However, either one is just about going to guarantee you need to address a couple transmission issues or there will be problems.