mwilson
TDR MEMBER
Got a call from a one truck customer this morning. .
He rebuilt his 14L Detroit 60 Series with some assistance from his mechanic friend, bought $11,000. 00 dollars worth of parts from us.
Cylinder head, 6 cylinder kits, lower bearing kit, 6 injectors, etc.
Put it together and it went 1 mile before driving a rod out the side of the block, blew the ECM right off of the mounts.
I get to tell him that Detroit will only help with parts, no labor. If the motor is not overhauled at a certified shop then there will be no help with labor.
I don't know at this point if he timed it wrong or if there is a defective component.
I do know that we all feel bad for the guy and told him to yank the head and tell us what he sees.
Also if he will pull the engine out of the truck and haul it down to us we will do a failure analysis. If Detroit Diesel components caused the issue we will try to help. It is a tough spot for us when a customer chooses to do his own work.
Sometimes when you are dealing with the tool that you make your living with you are far better off on certain procedures such as a major overhaul to take it to a dealer so that you have some warranty coverage to fall back on.
Mike.
He rebuilt his 14L Detroit 60 Series with some assistance from his mechanic friend, bought $11,000. 00 dollars worth of parts from us.
Cylinder head, 6 cylinder kits, lower bearing kit, 6 injectors, etc.
Put it together and it went 1 mile before driving a rod out the side of the block, blew the ECM right off of the mounts.
I get to tell him that Detroit will only help with parts, no labor. If the motor is not overhauled at a certified shop then there will be no help with labor.
I don't know at this point if he timed it wrong or if there is a defective component.
I do know that we all feel bad for the guy and told him to yank the head and tell us what he sees.
Also if he will pull the engine out of the truck and haul it down to us we will do a failure analysis. If Detroit Diesel components caused the issue we will try to help. It is a tough spot for us when a customer chooses to do his own work.
Sometimes when you are dealing with the tool that you make your living with you are far better off on certain procedures such as a major overhaul to take it to a dealer so that you have some warranty coverage to fall back on.
Mike.
