I'm giving up on Amsoil

[klenger]

I orderd 12 qts of 15w40 over three weeks ago, and still don't have it. I don't think it's even shipped yet because my credit card has not been charged. I've sent at least 4 emails to them, and they told me it would go out last monday. I can't wait a whole month every time I need to change my oil.



What are you using for oil, and where can I get it without any hassle?

 

[shaft]

Unfortunantly a large portion of Amsoil's distribution chain appears to consist of fly-by-night operators... ... . A great oil that may well die from poor management.



Rotella 15w40 available just about anywhere... ... . 185,000 on my 2001 and still uses next to nothing between changes... ...

 

[Sled Puller]

Sorry to hear that Klenger, are you ordering over the internet?

Try a local dealer.



Call them and speak to someone in charge,(ask for Dean) let them know they have a slacker. Tell them the very thing you said here, FOUR WEEKS DON"T CUT IT.



Sending e-mails just get pushed aside.



Over here, normaly we have oil in 2-3 days, 7 if the warehouse is out of stock.

Your warehouse is Las Vegas, NV, you can also call them and see if it has been shipped.



Gene

 

[Hohn]

Good results with ASAP

I buy my oil from Al Smith Automotive Products (ASAP). They carry Redline, Amsoil, and POR-15 products.



I think their site is at www.synlubes.com



HOHN

 

[Patriot Diesel]

amazingly fast service....

I have NEVER had an order take more than 3 days to arrive. I have ALWAYS had fantastic service from AMSOIL.



Maybe I'm just lucky... but I don't think so... I have placed at least a dozen orders and ALL have been on time...



Get yourself a new distributor...

 

[KatDiesel]

Originally posted by Sled Puller

Over here, normaly we have oil in 2-3 days, 7 if the warehouse is out of stock.

Slacker... ... ... ... . remember the freak time that mine arrived the next day? 2 to 3 days just won't cut it!

 

[Oliver88]

Mine always arrives in a day or two. No problems.

Greg

 

[ididntdoit]

I have ordered Amsoil products while living in Texas, Utah, and Montana. Have always had excellent service. Delivery in 4 days or less. Would recommend to anyone. Sorry to hear about your problems.

 

[klenger]

I just called them, and they confirmed that the order still has not shipped. No explanation. I canceled the order and my membeship.



Anyone know where I can get Mobil Delvac synthetic?

 

[Gary - K7GLD]

Last I knew, Walmart carried the Mobil Delvac synthetic - haven't checked lately, since I don't use the synthetics... Unless you are absolutely dead-set on the use of synthetics, the latest Chevron Delo 400 is an ISO/SYN rated oil that provides EXCELLENT protection and overall performance, and IS sold by Walmart and Sam's clubs at very attractive prices...

 

[klenger]

I am not set on synthetic oil, but would like to continue to use it if I can buy it conviently. I am leaning towards the Delo conventional oil for the sake of economy and simplicity.



When I used synthetics in my gasser vehicles, it seemed there was a seat-of-the-pants improvement in performance, starting, etc. I have not noticed that after running Amsoil in the cummins after 7000 miles. I'm starting to think it's not worht the extra money and hassle since I will never wear out the engine anyway. I'm sure it would not pay for itself in increased fuel economy.

 

[TomGolden]

Interesting thread... I just realized I placed an order directly on their website a couple weeks ago, and haven't heard or received a thing as yet.



I double checked my email, and sure enough, I did get order confirmation email on January 15th, correctly listing everything I had ordered, also stating my order should ship in 3 - 5 business days.....



So, I guess I need to call them and ask for an update.



This is my 4th or 5th order placed directly on their website, and I also have always received my shipments within 3 - 4 days in the past.



Tom

 

[Dkevdog]

Originally posted by klenger

I am not set on synthetic oil, but would like to continue to use it if I can buy it conviently. I am leaning towards the Delo conventional oil for the sake of economy and simplicity.



When I used synthetics in my gasser vehicles, it seemed there was a seat-of-the-pants improvement in performance, starting, etc. I have not noticed that after running Amsoil in the cummins after 7000 miles. I'm starting to think it's not worht the extra money and hassle since I will never wear out the engine anyway. I'm sure it would not pay for itself in increased fuel economy.

Delo is available by the case (6 gals) at Sams Club for a pretty decent price. Easy to get elswhere in a pinch of needed, too (Walmart).



Kev

 

[Fireman]

Ken,



I had similar problems with Amsoil. One solution was to buy 4 gal (case) and as soon as I changed it order another case. That way I would stay one oil change ahead, because sometimes it would take as long as 2 mo. to get an order. I have finally grown tired of this game and switched to Valvoline Premium Blue, avalable as fossil or synthetic at your local NAPA. My local Napa didn't carry it, but started when I requested it. Since they started carrying it a few months ago the demand for it in this area has been increasing so they always have it on hand.



Fireman

 

[DocStressor]

Why not order Amsoil from Gene (Sled Puller). Then if things get screwed up, you can rag on him on this board.

 

[Sled Puller]

2 MONTHS????



What was your dealers name? Holy cow, that is ridiculous!



Everybody, if you don't have your order, in 2-3 days, 7 at the most, there is a problem, and Amsoil needs to know about it!



I like to shake them up, get ahold of me with any late orders, and I will take care of it, somebody needs fired over this kind of crap.

 

[Rob Thomas]

Originally posted by Lee Weber

Why not order Amsoil from Gene (Sled Puller). Then if things get screwed up, you can rag on him on this board.

I order all my Amsoil from our pal Gene, it gets here quick, all it takes is a phone call. I'm sure when Gene calls in the order to Amsoil, they ship it right out, I mean, how would you like to be on the receiving end of one of Genes rants, "WHERE'S MY **** OIL, YOU LOW DOWN ***** BLA, BLA, BLA !?!?!?!"



Later, Rob

 

[JCyrbok]

I have never had a problem with delivery. Its usually here pretty quick, less than a week. I have foud that if you order off of the website it takes a few days longer. I usually call the Amsoil order line and its here in 3-4 days shipped direct from the company. No middle man dealers. Also invest in a dealership or prefered customer account ( its only 20 bucks a year) unfortunately that may help it get there faster. Plus you get dealer costs too.



J-

 

[mimprevento]

Amsoil not worth it

I use Premium Blue extreme full synthetic. It has a nice blue Cummins logo on the bottle and is endorsed by them for extended drains and it meets CI-4. It was tested in their engines and they like it. I just go buy it. I do not need a dealer. Just go buy some. Get your money back.

 

[Sled Puller]

Originally posted by JCyrbok

No middle man dealers. Also invest in a dealership or prefered customer account ( its only 20 bucks a year) unfortunately that may help it get there faster. Plus you get dealer costs too.



J-

I think this is part of the problem Amsoil INC has brought on themselves.



People thinking they are bypassing the dealer ordering over the internet.

Well, you're not. A dealer somewhere is getting credited for your order. Thats ok, but what hurts, is you have no personal dealer support, all you have is some phone or e-mail jockey getting $6 an hour who could care less about how well you are taken care of.



Amsoil was built on customer support, from the dealers taking personal care of their accounts and customers.



Mass Internet sales are undermining that. This thread is a perfect example.



As far as getting the product at dealer cost, any Amsoil dealer should do his best to get it to you at the lowest cost possible, whether it takes signing an account as a retail, commercial, preffered customer, or Wholesale Dealer.



Paying retail is not necessary.



But, these engines will run on about anything, so buy your other choice at Wal Mart if that makes you feel better.