Injectors NFG, Warranty NFG.

[brista]

The service manager at the dealership where I purchased my truck mentioned 490 out of 500 injectors replaced on 03 and up trucks in Canada came through the Red Deer depot. It must serve all of western Canada? I guess it could be a statement about our fuel or just perhaps there are a lot of diesel trucks sold in western Canada.



I think he is a decent service manager and wouldn't have a problem if you upgraded the fuel filtering system on these trucks. There should be more of these kind of SM's.

 

[boydo]

Well got word back from dc, they are willing to as a good faith only to replace my injectors, however I have to pay 5 hrs to flush fuel system and 5 hrs for the test that deemed the injectors bad. . Now I have to wait 1. 5 to 2 weeks for the injectors since there are back ordered, they must be in demand for some reason. Here's the break down, getting stranded with a truck that would not start, paying $1500 for some unknown reason, the truck being in the shop for 3-4 weeks. I forgot to mention the 2 years of life I lost due to stress fighting with dc. Well I guess the best part is that in another 50000km I know exactly what I'm in for.



I hope that this doesn't happen to anyone else.



Thank you.

 

[klaybus]

I think I'll stick to my future VP44 problems... ... Sorry to hear of your problems.



Clay

 

[tobaccogrower]

dc tried to blame my injector problems on contaminated fuel. after my fuel was tested by a reputated place(HO Penn) and came back A-OK, the shut up real quick and waranteed the problem! draw another sample and have it tested professionally!!!!!!!!!!!!..... james

 

[boydo]

Well, I got my truck back, and it has to go right back in the injectors are gone AGAIN, only made it a couple hundred KM. Good thing they flushed the fuel system. It still runs but has a terrible knock. I opened the hood to find one hell of a mess by the mechanic, looks like he poured diesel over my batteries, I think it's where he put the injectors when he pulled them, and oil running down the valve cover and head. Just when I though It couldn't get any worst. They though that if I left it with them they could probably look at it in a few days. I'm soooo F$#k*&^ MAD. I just couldn't be nice anymore (I blew a gasket). Thanks to my sales man who was on vacation until now heard the commotion, and he is also going to find out why they charged me 5 hrs to diagnose a warranty issue, and have my truck fixed tonight on OT or by tomorrow, he prepare to pull injectors from new truck for mine. So my sales man in my hero, and DC can suck a lemon.

 

[brista]

Obviously more wrong than they thought. Maybe they will dig this time and find the real problem.

 

[JHanewald]

I, too, had problems with dealership telling me I had water in my diesel fuel - they used a plastic fruit container to show me proof. All 6 of my injectors on my '05 Dodge Ram 3500 were bad and I had to pay $4,000 to replace - then factory revoked my warranty cuz I didn't spend another $5,000 to replace lift pumps, etc. I traded in my '05 for an '06 Dodge Ram 2500 and just received notification from Chrysler that I need to take the '06 in for roll-over valve vent hoses. My mechanic told me the difference between an '05 and '06 insofar as injectors and fuel lines is and he said he "could not talk to me about it at all". I think something smells!!!

 

[CBrahs]

I am sure that someone has touched on this but GM did a special policy for the DMAX owners for the fuel filters. They all got one for FREE because the old style was not cutting it. They also put out a special policy to replce injectors up to 100k miles. I had 2 Dmax's and now this CTD and have worked for both companies. GM is much more easy going on the warranty crap than DC is. As a service advisor I have had to pull teeth in the DC store to get anything done, when at the GM store I just had to say fix it! DC needs to get a grip and look at customer service, the bad thing is the dealers are dangling free stuff to the customers to give them the survey (not filled out). This fixes the numbers. I know from experience that the advisors get paid (a lot) from the CSI score and the only way to gaurentee $$$ is to offer the customer free crap. THe manufactures think everything is fine because the CSI scores are up in reality they are RIGGED! How bout them apples! If we all filled out the survey ourselves and truthfully the MFG would get that grip. I know that I have been guilty of handing over my survey, I just did the sales survey to get my block heater cord (still pi$$ed because it does not come with the truck). Enough ranting here. thanks for letting me vent

 

[Rick@TAD]

Have you checked out the fuel tank? The engineers know about the siphoning effect of water into the fuel tank. . I know cause we discovered it and reported it last winter.

What happens is the bowl on top of the fuel tank where the pump is located also has a vent that is situated below the lip of the bowl. Any water caught in that bowl gets siphoned straight into the tank. To fix it just attach a small piece of tubing to vent over the side. Problem fixed!

That may not be your whole problem but I'm sure it's part of it.

 

[Rick@TAD]

The problem is the vent in the fuel tank. At our shop we literally watched a new rig brought in on a rainy day that had box delete. The water was being siphoned straight into the tank through the air vent that sits below the bowl lip where the pump is located. This is bad engineering pure and simple and should be a warranty fix in every case.

Star tech is aware of the problem as we showed it to them through the local service rep.

Chryslers answer to the fuel filter is that it's purely a sensor and not designed to fix any problems. They also admitted to me that it wasn't a particularly good sensor.

 

[JCasper]

The problem is the vent in the fuel tank. At our shop we literally watched a new rig brought in on a rainy day that had box delete. The water was being siphoned straight into the tank through the air vent that sits below the bowl lip where the pump is located. This is bad engineering pure and simple and should be a warranty fix in every case.

Star tech is aware of the problem as we showed it to them through the local service rep.

Chryslers answer to the fuel filter is that it's purely a sensor and not designed to fix any problems. They also admitted to me that it wasn't a particularly good sensor.

I have not yet had any injector problems, but every time I read these threads I get very worried about adding a Smarty or anything else because Dodges warranty is so bad. I have not been able to get them to fix anything under warranty, even minor things.



If this water issue on the tank is such a big deal why isn't there a TSB or Recall to fix all of them. It is absolute B. S. if they are going to Deny warranty claims when the problem is all in poor engineering. Dodge seems to have a lot of poor engineering choices all over these vehicles.



I think it was said somewhere earlier in the thread, the only reason to buy a Dodge is for the CUMMINS. I believe the only problem the CUMMINS has problems is because of Dodge's poor engineering.

 

[steved]

I have not yet had any injector problems, but every time I read these threads I get very worried about adding a Smarty or anything else because Dodges warranty is so bad.

I often wonder if the majority of the injector failures isn't related to the boxes... while there are a few stockers having troubles, the majority of the failures were on "modded" trucks from what I have gathered in my readings...



One of the reasons I am hesistant about a programmer of any type...



steved

 

[boydo]

I will look at the tank vent's,I asked the tech when it was pulled about the vent's, he told me there was NO WAY way water could get in through there, you have a slip tank you run rig fuel - thats the problem. The truth is I don't run rig fuel ( not that there's a difference). I'm sorry guy's for saying it but, I will never buy a dodge again, I love my 01 play truck but the new trucks are junk. I have had my truck back now for 8000 km and it knocks and rattles gets terrible fuel milage, so I need to book it in again for another set of injectors, and pay atleast $ 1000. 00 dollar to diagnos a warranty issue and clean the fuel system again because If I dont pay and do that I get to pay $700. 00 per injector plus labor. Boy, am I tried of being bent over.

 

[jayhawktrailers.com]

Is the rail pressure higher with the box? I have heard complaining about bad fuel killing injectors. How would the box fail the injector? Just curious.

 

[Rick@TAD]

Is the rail pressure higher with the box? I have heard complaining about bad fuel killing injectors. How would the box fail the injector? Just curious.

Stude... Yes, the rail pressure id higher with any box you use. Some are higher than others. Assuming you are using a box that boosts pressure to 26-27,000 PSI, you are 2-3,000 higher than the approximately 24,000 stock PSI. As a rule, this should not hurt unless you are always pushing the envelope and running hot all the time.

Bad fuel will kill injectors but so will the box if abused. The injectors are simply not engineered to run constantly at higher pressure and will fail at some point.

That is when you become your own warranty station.

 

[PGreenleaf]

Have you checked out the fuel tank? The engineers know about the siphoning effect of water into the fuel tank. . I know cause we discovered it and reported it last winter.

What happens is the bowl on top of the fuel tank where the pump is located also has a vent that is situated below the lip of the bowl. Any water caught in that bowl gets siphoned straight into the tank. To fix it just attach a small piece of tubing to vent over the side. Problem fixed!

That may not be your whole problem but I'm sure it's part of it.

Pay attention to this right here you guys. Rick@ tad is telling you. All your tanks are wide open on top. !!!!!!!!!!! If you run in the rain etc water will fill the concave on your tank top and be sucked right into the tank. !!!!!!!!!!! 06 were recalled for the fix but the problem has existed for years. Get under there and LOOK. You need a mirror and a flashlite. The little elbow in the bottom of the concave is the culprit. Some older tanks have two concaves ft and rear. Slide a 1/4 in. rubber gas line over the elbow and blow in it and you'll find you can blow right into tank , but you cant suck on it. It has a one way check valve in it. so fuel cant run out if truck flips upside down.

About 18 inches of 1/4 in. gas line and put a little inline gas filter on the end . I tucked mine in between tank and heat shield. Cost about $4. 00 and 20 min time.

All this crud gets run right through your lift pump before the fuel filter also ,so if you don't fix it you can expect to replace lift pumps also along with injectors.

I cant believe Dodge and the Dealers can look you in the face and tell you water in the fuel is NOT THERE FAULT, and denie warranty. And this defect has been around for years, and how many guys replace lift pumps??

 

[steved]

... you'll find you can blow right into tank , but you cant suck on it. It has a one way check valve in it. so fuel cant run out if truck flips upside down... .

Actually, mine worked both ways... you could blow and suck through the ports on my truck...



steved

 

[DOWG]

All "boxes" do not raise fuel pressure.



I have a SuperChips Flashpaq and a fuel rail pressure guage. I have run the truck with & without the box and there is no change in the fuel rail pressure.

 

[DPKetchum]

Could blow and suck back and forth on my vents also.

 

[SKneeland]

I will look at the tank vent's,I asked the tech when it was pulled about the vent's, he told me there was NO WAY way water could get in through there, you have a slip tank you run rig fuel - thats the problem. The truth is I don't run rig fuel ( not that there's a difference). I'm sorry guy's for saying it but, I will never buy a dodge again, I love my 01 play truck but the new trucks are junk. I have had my truck back now for 8000 km and it knocks and rattles gets terrible fuel milage, so I need to book it in again for another set of injectors, and pay atleast $ 1000. 00 dollar to diagnos a warranty issue and clean the fuel system again because If I dont pay and do that I get to pay $700. 00 per injector plus labor. Boy, am I tried of being bent over.

sorry to hear that Brett, but i agree, this is the last dodge i buy also.



a fellow i work with just took out his injectors on his brand new megacab with less than 5000km on the clock. after 7hrs of shop time to pull and reinstall the injectors they blamed it on bad fuel and sent him packing with a $1000 bill. he was on his way to another dealer this morning to have the fuel tank cleaned ($500) before he spent the $8000 they want for new injectors. his last truck was on its 3rd set (with 2 bad ones) when he traded it in on this megacab.

i think i would just return it and ask for my money back.....



we both get our fuel from the same place, theres a 10micron filter on the tank