Injectors NFG, Warranty NFG.

[PGreenleaf]

sorry to hear that Brett, but i agree, this is the last dodge i buy also.



a fellow i work with just took out his injectors on his brand new megacab with less than 5000km on the clock. after 7hrs of shop time to pull and reinstall the injectors they blamed it on bad fuel and sent him packing with a $1000 bill. he was on his way to another dealer this morning to have the fuel tank cleaned ($500) before he spent the $8000 they want for new injectors. his last truck was on its 3rd set (with 2 bad ones) when he traded it in on this megacab.

i think i would just return it and ask for my money back.....



we both get our fuel from the same place, theres a 10micron filter on the tank

When they pull the tank to clean I'd be right there. With tank off it would be easy to see where the elbows are the problem. Blow in them ,need a foot of 1/4 in gas line to attach to elbow. You guys are probably running in a lot of water,filling the concave. Dodges fault no question. Oo.

 

[SKneeland]

When they pull the tank to clean I'd be right there. With tank off it would be easy to see where the elbows are the problem. Blow in them ,need a foot of 1/4 in gas line to attach to elbow. You guys are probably running in a lot of water,filling the concave. Dodges fault no question. Oo.

its an 06, i thought the tank vents werent supposed to be an issue for 06s??

 

[steved]

we both get our fuel from the same place, theres a 10micron filter on the tank

Hmm, that leads me to believe the fuel is bad... not dirty, but lacking lubrication or something???



I wounder how often the fuel being offspec is more a cause than dirt or water entrained in the fuel??



steved

 

[PGreenleaf]

its an 06, i thought the tank vents werent supposed to be an issue for 06s??

They sure are !!!!!!! I fixed mine myself, I have a 06 3500 dually bought in Dec 05. Dodge also has a recall on the 06s for this . Mine was recalled. But my fix was better then Dodges The only put a short line on the elbow ,to get the opening up out of the concave . I put 18 inches of line on and a inline gas filter on end of line . let it hang down between the tank and tank shield. The recall calls for the little line and a new fuel filter installed . So if you got a 06 and its recalled make sure you get your new fuel filter.

Possibly the latter 06s were fixed at factory. Get under there and look!!! Flashlite and a hand mirror you'll need . Take 10 min. Get the line if needed and fix yourself takes 20 min. Get under there and look. Cruddy fuel is wrecking lift pumps and injectors, did I say GET UNDER THERE AND LOOK????????

 

[TMoe]

Until someone figures out what is causing injector failures, heat, particles, water, flawed design, etc. , we don't have a clue on how to prevent them or if we even can. I may end up adding in bed tank and filter fuel before putting in the truck and then add the 2 micron filter before CP. I never even thought about this stuff with my 2001, only steering fixes, water leaks, etc. I know from reading other posts Bosch recommended a 5 micron absolute filtration requirement. Since Dodge was at 10 and now 7 nominal I think the 2 micron filter is a great mod. Where the fuel comes from, how the station handles it, filters it, etc. , would be great to know. Horror stories out there on water and crud.

 

[steved]

Horror stories out there on water and crud.

And something like gas/diesel mixes doesn't help either...



I agree with you 100%... until we know the cause (or worse yet, causeS), we can only guess.



steved

 

[Rick@TAD]

Until someone figures out what is causing injector failures, heat, particles, water, flawed design, etc. , we don't have a clue on how to prevent them or if we even can. I may end up adding in bed tank and filter fuel before putting in the truck and then add the 2 micron filter before CP. I never even thought about this stuff with my 2001, only steering fixes, water leaks, etc. I know from reading other posts Bosch recommended a 5 micron absolute filtration requirement. Since Dodge was at 10 and now 7 nominal I think the 2 micron filter is a great mod. Where the fuel comes from, how the station handles it, filters it, etc. , would be great to know. Horror stories out there on water and crud.

FYI: At least on the '07, part of the problem has been addressed. The vent is now on top of thew tank and the bowl has an outlet and cannot fill up with water any longer... at least that is how the Cab/chassis is set up. Hopefully the 2500/3500 pickups will use the same design. If so, thats one problem corrected and we will see if most of the contamination problems go away after that.

And before I get bombarded with "what planet you livin' on" replys, I will tell you I'm an eternal optimist and I know other problems exist. Just takin' them one at a time.

 

[DieselLady]

also i can tell you if you fight hard enough all of the points i have heard in this post they will cover it under warranty. heres a few that will work. proof of filter changes. no water if fuel light came on. ask for proof of parts with rust on them. have your own sample completed. then let d/c try to deny your claim.

Oh Great!!! My question is why do we have to FIGHT so hard for warranty that we pay for.

BTW... . GM is requiring owners to change the fuel filter at every oil change now because of injector problems. This is expensive as it is very difficult to access. I wouldn't be is such a hurry to change to chevy, and ford is just plain out of the quesstion.

Boydo, I am getting more and more upset with every dollar you pay to the Dealer. You gotta leave the money at home. As long as you continue to pay them, they will keep you coming back. If they didn't fix it right the first time they should fix it now. ON THEM! My 2 cents. :{ :{ :{

 

[TMoe]

What is the oil change interval on the Duramax? The Cummins is now 7500 and 15000 I think and that means fuel filter change on Schedule A? at every oil change. I think with a 2 micron aftermarket filter and using stock 10 micron it wouldn't be too costly to change 10 micron every 5k and 2 micron every 10k. WIX price at fleetfilter is 9. 17 for largest 2 micron and 7. 62 for 10 micron factory. I use only Fleetguard Stratapore oil filters from what this board recommends although WIX has an equivalent glass filter for 6. 91. Is the concensus on fuel filters the same, stick with Fleetguard, or is WIX, Donaldson, Baldwin OK?

 

[jayhawktrailers.com]

Water or Contaminant?

I have followed this thread for awhile. Too me, it is something Dodge needs to get their hands around. I have talked to a couple local dealers, one was voiding warranties for contaminants, as well as water. The other was more concerned with water. The dealer concerned with water specifically mentioned a truck that had been started 212 times with the water in fuel light and/or the check engine light illuminated.



In my opinion, the filter should "catch" the contaminants. If it loads up, the truck should shut down, or go into a "limp" mode. (Assuming we need to lube the new pump) Everyone who drives a diesel gets bad fuel, period. It is just a matter of when. If DC voids warranties for contaminants in fuel, they have voided warranties on all our trucks, and are just waiting to tell us.



Water would be a different story, a better filter will just give us cleaner water. If a light comes on the dash, than shut your truck down. If you don't, and the dealer can tell with a scan tool, it is reasonable for there to be some non-warranty discussion.



The fact that some of the contaminant is coming from their defective tank, and that the quality of factory filtering is possibly no good just compounds the horrible PR position they are putting themselves into.



I switched from Chevy to Dodge in 1995 because I thought their truck was better than what we had in the Chev. It cost me $5000 more to buy the Dodge, but it did the job, and spent much less time in the shop. (Really, very, very little time. ) The cheapest tool usually isn't the best VALUE and I learned that lesson the hard way with a 1995 Chevy diesel.



But that was then. Now, Dodge REQUIRES a dealer visit if one of the hundreds of trailers we handle has a bad turn signal, and trips an "internal" breaker? They have gone to a cheaper 6 speed transmission. The axles, to me, are an unknown quality. Even the formerly best in class engine is maybe not? Or maybe the advantage is much less.



Another drawback to Dodge has always been dealer service. Not the quality, but the typically unavailable parts, and ensuing repair delay. (If a dealer has a 5 million dollar inventory in trucks, but not the $100,000 in repair parts for that truck, what is that?) Admittedly, they may be comparable to Ford/Chev. But before, they would repair the vehicle, it just took a long time. Now they seem aggressive on whether it is even a covered failure?



I wonder if the fuel deal is the last straw for some customers? Or maybe something else?



I expect we have more bad news coming though. Transmission choice, for the OEM, is probably a difficult question of cost and benefit. BUT, if DC isn't smart enough to give us fuses for trailer lights, they are probably so out of touch IN GENERAL that we have absolutely no hope.

 

[DieselLady]

I have followed this thread for awhile. Too me, it is something Dodge needs to get their hands around. I have talked to a couple local dealers, one was voiding warranties for contaminants, as well as water. The other was more concerned with water. The dealer concerned with water specifically mentioned a truck that had been started 212 times with the water in fuel light and/or the check engine light illuminated.



In my opinion, the filter should "catch" the contaminants. If it loads up, the truck should shut down, or go into a "limp" mode. (Assuming we need to lube the new pump) Everyone who drives a diesel gets bad fuel, period. It is just a matter of when. If DC voids warranties for contaminants in fuel, they have voided warranties on all our trucks, and are just waiting to tell us.



Water would be a different story, a better filter will just give us cleaner water. If a light comes on the dash, than shut your truck down. If you don't, and the dealer can tell with a scan tool, it is reasonable for there to be some non-warranty discussion.



The fact that some of the contaminant is coming from their defective tank, and that the quality of factory filtering is possibly no good just compounds the horrible PR position they are putting themselves into.



I switched from Chevy to Dodge in 1995 because I thought their truck was better than what we had in the Chev. It cost me $5000 more to buy the Dodge, but it did the job, and spent much less time in the shop. (Really, very, very little time. ) The cheapest tool usually isn't the best VALUE and I learned that lesson the hard way with a 1995 Chevy diesel.



But that was then. Now, Dodge REQUIRES a dealer visit if one of the hundreds of trailers we handle has a bad turn signal, and trips an "internal" breaker? They have gone to a cheaper 6 speed transmission. The axles, to me, are an unknown quality. Even the formerly best in class engine is maybe not? Or maybe the advantage is much less.



Another drawback to Dodge has always been dealer service. Not the quality, but the typically unavailable parts, and ensuing repair delay. (If a dealer has a 5 million dollar inventory in trucks, but not the $100,000 in repair parts for that truck, what is that?) Admittedly, they may be comparable to Ford/Chev. But before, they would repair the vehicle, it just took a long time. Now they seem aggressive on whether it is even a covered failure?



I wonder if the fuel deal is the last straw for some customers? Or maybe something else?



I expect we have more bad news coming though. Transmission choice, for the OEM, is probably a difficult question of cost and benefit. BUT, if DC isn't smart enough to give us fuses for trailer lights, they are probably so out of touch IN GENERAL that we have absolutely no hope.

Good post!

 

[steved]

I wonder if the fuel deal is the last straw for some customers? Or maybe something else?

It pretty much is for me... even though I have been lucky and haven't had many issues, just the fact I have fought with dealers for warranty work that should not have even been questioned... never again.



And while I agree that we are dealing with bad fuel, we have been dealing with bad fuel for 50+ years... if you produce a product (like the CRD) that is more sensitive to water and dirt, then put a filter on it that will protect it. Don't put an inferior filter on it then tell the customer it's their fault they happened onto a tank of bad fuel...



steved

 

[DavidC]

I guess that DC and Cummins did not make enough money on 53 blocks so they have moved on to the 3rd gen people, they have to keep the profits up.



Dave

 

[K_Arts]

Well, I've got 2 06's, both since being purchased in May of 06 have had hard starting issues. DC flashed the ecm with the REV A. saying that it was a crank position sensor, where as Cummins was telling me that it was a fueling issue.



Well, friday my wifes truck of 5000 miles joined the club of having a number 6 injector failure. Our dealer said that this has been the cause of our problems and well my truck of 3800 miles joined the club today. I'm really starting to hate my 06's, been in and out of the shop since the purchase. What really kills me is that my 2000, 2001 and both 2004's were bullet proof and the 06's are junk... we'll see what happens after another repair :{



Kev

 

[RColston]

Just read this entire post. All I can say is WOW!! Class action law suit ( i hate law suits by the way) about the tank vent problem a possibility? Seems as if they know it is a problem and deny warranty compensation due to water contamination problems that seems fraudulent to me. Do 05's have this problem as my son has an 05, 20k miles and no problems yet knock wood. What about Racor water seperators. Use them on boats all the time to prevent water contamination problems. I have never had the perfect vehicle (my 96 was pretty close though). It has always been my opinion that if I want my vehicle to be better than the manufacturer designed it to be, pitch the warranty in the trash and start making the vehicle better. Does it cost money... yes, some times more than others. But eventually you get closer to what you want to have. I have never bought a vehicle because it had a great or a poor warranty. I bought what I thought was going to do the trick for me. I would in no way buy a new Dodge truck. Too much history allready. That said I might buy a used one and run straigt to the aftermarket to start making a better truck out of a problem prone one. I am not trying to say that everyone should ditch their warranty claims, just realize that the dealers AND the manufacturers are screwing people right and left regarding their warranty issues. To quote PGreenleaf " get under there and take a look " then fix it.



Sorry for the rant... . I feel for you guys. My 01 is stayin put for now.

 

[JJ Jackson]

This thread is starting to resemble the "53 Block" epidemic. I went through it with Cummins and DC. :-{}



I hope the injector problem never happens to me, but if it does, I will go buy aftermarket injectors, and fix it myself.



This is exactly why I did'nt purchase a warranty. The whole "pay for something I can't use" thing makes me sick.



DC Corporate headquarters has a 10 floor high rise downtown, and the first 8 floors are lawyers. Good luck with a lawsuit. :{



No warranty... ... ... no worries. Trust me guys, fix it yourself and move on.



You'll sleep better at night, and your Christmas will be brighter!

 

[Yo Hoot]

After 4 dodge trucks and the relentless fight for warranty I have no choice but to buy a chev next. There, I said it

Good luck... you are going to need it. I left GM for Dodge. You're not getting away from fuel system problems by going GM trust me. You are adding other possible issues including injectors by going GM trust me.



What you will get with GM is better warranty service.

 

[boydo]

JJ Jackson This thread is starting to resemble the "53 Block" epidemic. I went through it with Cummins and DC.

Yes you can buy aftermarket nozzles at a reasonible price, but it's the injector core that fails and they cost $700. 00 each, a new nozzle doesn't fix the problem. $60,000. 00 for a truck that barely runs, and I'm suppose to fix it, I don't think so, it's an unmodified truck - stock. I'm not going to start a law suit, it's not worth the time and money, however I'll fight them to the end over the warranty, and I'll get a good night sleep when I'm done whether I win or lose.



Merry Christmas

 

[jayhawktrailers.com]

Contaminant from pump?

I talked to a tech yesterday that serviced a 2nd Gen we have. He stated that his '05 had the #1 & #3 injectors fail(low miles, under 5K I think). He opened them up and found scarring/damage consistent with a contaminant. His guess was that the contaminant was post filter, something that would be much to big to go through the filter. He thought maybe metal shaving(s) from within the pump. He guessed the contaminant was a result of manufacturing, and not wear.

 

[PGreenleaf]

I talked to a tech yesterday that serviced a 2nd Gen we have. He stated that his '05 had the #1 & #3 injectors fail(low miles, under 5K I think). He opened them up and found scarring/damage consistent with a contaminant. His guess was that the contaminant was post filter, something that would be much to big to go through the filter. He thought maybe metal shaving(s) from within the pump. He guessed the contaminant was a result of manufacturing, and not wear.

Well that could well be , thats why we like to change fluids early the first time.

But to all you guys that cant figger out where all the contaminants are coming from I SAY AGAIN ,GET UNDER THERE AND LOOK AT YOUR TANKS. Oo. Oo.