J&H in Redding is the best!

[TJSHOTROD]

I would like to thank J&H for all the hard work swapping out my 6spd to a fully built suncoast. All the guys came in on a Saturday and Sunday to make sure I could make it to the diesel power challenge. The guys up there are first class.



TJ

 

[dan shss]

Good service goes a long way

 

[AMink]

How was the DPC, TJ? Was good meeting you at the park.

 

[csutton7]

yep you can't go wrong with those guys---chris

 

[BigDan]

Yeah nuthing but thumbs up for them. They are my nor cal diesel shop, even though there are a few I drive past in sac

 

[Dual EE]

They treated me quite well when they built my transmission.

 

[BigBadDodge]

They are a great bunch of guy's who have helped me imensly, I am proud to have them onboard as a sponsor for the past couple of years.



BBD

 

[SAlex]

TJ , my overdrive unit melted together at our last sled pull. My transmission is now at JandH for a rebuild, I had to go there since yours turned out so well! See you in june. Steve

 

[B KIRK]

If J&H is so good, how come DTT dropped them?

They are no longer an authorized DTT builder or installer.

I see they are now trying Suncoast.

Wonder how long that will last?

My experience with them sucked.

Thankfully, Bill K. and others from his shop took care of my problems.



Brad

 

[TJSHOTROD]

If J&H is so good, how come DTT dropped them?

They are no longer an authorized DTT builder or installer.

I see they are now trying Suncoast.

Wonder how long that will last?

My experience with them sucked.

Thankfully, Bill K. and others from his shop took care of my problems.



Brad

Don't know your story,but from what I know and I could be wrong THEY decided to stop using DTT stuff. I see you are from P. A. are we talking about the same shop.



TJ

 

[mattymac]

Thats the first bad complaint about J&H in Redding CA that I have heard of on this board, they are a very reputable shop especially when it comes to 47RE's?

 

[Stefan Kondolay]

They are not bad guys we like Joel and Harvey however ,our stuff is involved and you must have the time ect. to do it . It was a lot for Joel to do all the VB's stuff and transmission stuff with his work load that is about it. They do a lot of stuff there and our customers take top priority no matter what.

 

[TJSHOTROD]

If J&H is so good, how come DTT dropped them?

They are no longer an authorized DTT builder or installer.

I see they are now trying Suncoast.

Wonder how long that will last?

My experience with them sucked.

Thankfully, Bill K. and others from his shop took care of my problems.



Brad

I don't know how you can say that when you bought a dtt transmission 2nd hand and JH still tried to take care you anyway. To top it off it was not a JH problem it was a dtt problem.



TJ

 

[dieselcharger]

If J&H is so good, how come DTT dropped them?

They are no longer an authorized DTT builder or installer.

I see they are now trying Suncoast.

Wonder how long that will last?

My experience with them sucked.

Thankfully, Bill K. and others from his shop took care of my problems.



Brad

TJ thank you for the compliment. Your truck was a fun project to do. We at J& H Performance are proud of you and your results at D. P. C



Now to address the posting made by Bkirk. The transmission was built by J & H Performance for Steve Morrision in January 03. Steve bought the transmission for a Chevy conversion project. We generally do not sell transmissions or value bodies unless we install in-house, because we do not have a transmission and value body dyno. We made an exception for this specific customer because of the agreement reached with Steve to deliver his truck to J & H as soon as it was running. Steve decided to not go forward with the project and sold the transmission on the Internet to Bkirk in March 05 (more than 2 years later). There was a manufacturing quality control issue unrelated to any J & H Performance workmanship. This issue was fixed free of charge by J& H Performance. With regards to the valve body it was tuned for the original customer Steve Morrision. After numerous lengthy phone calls with Bkirk, discussing value body issues, J & H Performance recommended the customer send his value body to DTT for tuning, due to them having a dyno. It is J & H Performance’s protocol that when a customer calls from out of our service area, they are referred to the manufacturer. J & H Performance prides itself on building transmissions for current customers, not for internet sales two years later.

 

[BigBadDodge]

And the truth will set you free



I have been to J&H several times and I am telling you these guy's are proffessionals as I am sure DTT is as well, no need to try and taint the reputations they have both tried so hard to achieve.



BBD

 

[Cummnzpowr]

..

Good Post Harvey. . how's that RamCharger running? Can't wait to see ya guys in June. . Riles are you racing the silver bullet in the drags?

 

[mattymac]

Yeah I hope he put a billet input shaft in it this time!

 

[B KIRK]

Don't know your story

I don't know how you can say that when you bought a dtt transmission 2nd hand and JH still tried to take care you anyway. To top it off it was not a JH problem it was a dtt problem.

TJ, from not knowing my story, to a statement like the next, I have a pretty good idea where you got your info, since you didn't contact me for my side of what happened.

And the truth will set you free

BBD, you also didn't contact me to find out what would be the "truth".

I am proud to have them onboard as a sponsor for the past couple of years.

And since they sponsor your truck, I think I know who you would believe.

I have been to J&H several times and I am telling you these guy's are proffessionals as I am sure DTT is as well, no need to try and taint the reputations they have both tried so hard to achieve.

I would not have ever said anything about J&H on my own, but when the title of this thread came up, I felt obligated to post my experience dealing with them. The members have a right to know all experiences, good or bad. I have no reason whatsoever to make up a lie about them. And please show me where anything negative was said about DTT. I complimented them for fixing my problem.



Brad

 

[B KIRK]

The transmission was built by J & H Performance for Steve Morrision in January 03. Steve bought the transmission for a Chevy conversion project. We generally do not sell transmissions or value bodies unless we install in-house, because we do not have a transmission and value body dyno. We made an exception for this specific customer because of the agreement reached with Steve to deliver his truck to J & H as soon as it was running. Steve decided to not go forward with the project and sold the transmission on the Internet to Bkirk in March 05 (more than 2 years later).

Yes, I did buy this transmission off of Steve Morrision.

Steve placed an add in the TDR classifieds.

I talked to Steve about his setup so I could see how close it was to mine.

He was at a little less HP, but final drive ratio was the same as mine.

Steve told me it was built by J&H, and gave me their phone number.

Upon my contact with J&H, I asked what all was done to this transmission.

I was told it had a Billet input shaft, and was up to date with all mods avaible at the time it was built.

I also asked if I was to purchase this transmission, if any adjustments had to be made, would they be able to assist me.

I was told that would not be a problem, as adjustments would probably have to been made if installed in Steves truck, and that was part of the agreement he paid for.

I had made several calls to J&H to clarify what Steve had told me.

The time frame of me purchasing the transmission was about a month.

I did not want to jump into this, without knowing everything.

This transmission was a 47RH, and was never installed.

Also, J&H forgot to mention the transmission was returned to them by Steve to convert it from a 2WD, to a 4WD shortly before he decided to sell it.

Steve told me J&H said they went through it again at that time.

I also asked J&H if there was any parts that could be updated and was told there was a DTT Billet Servo & Accumulator.

I told them to send me those items, that I would buy them.

There was a manufacturing quality control issue unrelated to any J & H Performance workmanship. This issue was fixed free of charge by J&H Performance.

When I bought the transmission, I did not install it for several months.

I had informed J&H about this also as I had several more things to do to the engine.

I was told to just let them know whenever I got it installed.

When I did get it installed, the transmission would not shift into OD, or lock-up.

I contacted J&H, and was told to hook up 2 switches that would ground the OD & lock-up solenoids and force them to work.

I tapped the OD & lock-up wires, and installed the switches, going through some relays as I was afraid I could cause a problem with the PCM.

This was the only way I could get the transmission to work, and had to remember to turn off the switches anytime I slowed down, or had to stop.

I also told J&H about a grinding noise I got when in lock-up, under heavy acceleration.

3 weeks later, my truck would not go into gear when I first started it, unless I raised the RPM above 2000.

I was told to to take a pressure reading.

I told J&H what the pressure readings were, and was told the pump was probably going bad.

The next day, I could not even get it into a gear at any RPM.

I was told by J&H that they would look at it if I shipped it back to them.

I agreed, removed the transmission, crated it, and shipped it out from PA to CA.

A couple of weeks after J&H received my transmission, I was told that the pump was indeed bad.

I was told that they felt the converter was bad, that the neck was to long and had to be machined down, and the notches cut deeper.

They felt the converter forced its way against the pump gears, and that was my grinding noise.

It took 2 1/2 months to get my transmission back, and I still had the grinding noise.

It was repaired, not fixed.

With regards to the valve body it was tuned for the original customer Steve Morrision.

While this is true, Steves set-up was very close to the same as mine.

Once again, J&H forgot to mention that while they had the transmission I returned, they told me the valvebody would be set-up for my truck.

It wasn't even driveable when I got it back.

After numerous lengthy phone calls with Bkirk, discussing value body issues, J & H Performance recommended the customer send his value body to DTT for tuning, due to them having a dyno. It is J & H Performance’s protocol that when a customer calls from out of our service area, they are referred to the manufacturer.

This is completely not true.

When I finally got the transmission back and took it for a test drive, it would hang up and not shift into the next gear unless I about completely let up on the throttle.

If I attemped a WOT from 1st gear, it would not shift into the next gear at all.

I again called J&H, and was told to remove the TV valve from the valvebody and give them a measurement of the length.

I did this, and called them with the length.

I was told that there was no less I could go on this measurement.

I was then asked what color spring was used.

I told them is was not painted any color.

I was then told I would have to remove the valvebody, and pull the 1-2 & 2-3 upshift springs to see what was used, they didn't remember what they put in.

It was at that point I got fed up with their not knowing what to do, and contacted DTT myself.

At no time was I told to do this from J&H, ever.

Upon calling DTT, I talked to Shanti and explained my problem.

Shanti told me to send the valvebody to them so they could see if they could help me out because they had no idea what modifications were made to the valvebody, as they, (DTT) didn't build it.

She also sent me a profile sheet for my truck, so they knew how to set it up.

I was also told at that time that J&H was no longer an authorized installer for DTT.

When I got the valvebody back from DTT, I installed it, filled it with fluid, and took for a test drive.

Perfect shift points, and not a single adjustment needed.

Thank-You DTT.

J & H Performance prides itself on building transmissions for current customers, not for internet sales two years later.

I could not believe this statement when I read it.

I guess buying $300 worth of products, (billet servo & accumulator), doesn't count as a customer.

Please tell me how much $ a person has to spend to be considered a customer?

And I guess anybody that buys one of your customers truck would get no service from you either.



And to everyone that read this, remember there are two sides to every story, and you can believe whomever you want.

I have nothing to gain from lying, and would not have commented myself on J&H, until I saw this thread.



Brad

 

[SEmerson]

Post removed



I received a friendly call from Harvey. We disused the situation for awhile and in hind sight I wish I would have talked to him more before publicly posting.