My first DTT I had installed at J and H. It never shifted right. I talked to joel about this before I left his shop. I was told that he could spend all day fine tuning the vb and time is money. He then told me that it was as good as could be expected from a 12v. It did what you call a stack shift. It would shift from 1 to 2 fine then 3rd right after. At this time both Joel and Harvey knew I was unhappy Joel didn't seem to care. Harvey seemed to feel bad. Harvey gave me a discount on a intake that I had looked at while I was there to smooth things over. I had got the impression that that was all he could do becouse Joel was the transmission builder and he was done working on my truck. I had posted before my install about going up to get my new trans. After my install I posted nothing for a long time. I didn't want to put any bad press on DTT. I also felt embarrased for DTT. I knew that my problems was not with DTT but with J and H. I also didn't badmouth J and H because I couldn't risk any recourse if I had a warranty problem. I have PMed many people that are looking at J and H but have said nothing public before. About 9 months later my 24v needed a trans. So for this one I went all the way to DTT. I towed my 24v with my 12v passing right thought Redding to Canida. While at DTT I talked to them about my J and H experience. They also checked out my 12v and agreeded that it had problems. So while I was there they also fixed it. J and H made me feel like a number that they needed to push thought there shop fast. While at DTT I was made to feel Like I could stay as long as it took to make things right. I have been very happy with my 2 DTT's but only becouse I had Bill and all the DTT staff to stand behind me.
Steve
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