Line X Corp

[Bartlett]

I contacted Line X Headquarters about the damage done to my truck while having the liner installed at the local franchise and talked to vice president. I told him how the dealer refused to pay for it. He told me to send the bill and sure enough within two weeks i had a check for $250 in my hand. Now thats good customer service!

 

[Truckie]

Good for you. Glade to here there are some company's out there that still take care of the customers like that. They are few and far between, Glade it all worked out for ya.

MIKE

 

[jwilliams3]

Thats awesome!

Kudos to that VP @ LINE X.



--Justin

 

[JCyrbok]

Yeah Line X is a good company to deal with. What kind of damage happened to your truck?



J-

 

[Bartlett]

Looks like the worker there tried to get around a corner in the garage. They have two bays and one door. They look like they prep in one and spray in the other. I found a gouge in paint on rfront piece above bumper(fascia??) and scrapes/paint on rh tow mirror. Paint left on truck matched garage trim exactly.

 

[sarj]

Thanks for this post.



I'm picking up my new truck wed. , and was fixin' to get a liner put in right away. If you can post a contact name at headquarters that you dealt with, please do it. I'll write him a note telling him his "service' swung a customer from Rhino. It's good to let them know we all talk together about the good AND the bad... and that it pays to take care of TDR members as well as all customers.



sarj