Folks,
Here is the issue. I've limped my 02 into a local dealership because of smoke, no power and a huge ticking noise under the hood (Best described as Monkeys with Sledgehammers). Well, the dealership determined that it wasn't the valves (As I thought it was) but instead the #2 Cylinder grenaded and the noise was piston slap.
Well the service tech told me that its just a fluke failure and nothing I did caused it. Most failures like this happen in the rear of the engine, not the front and they were waiting for the service rep (out of town today) to come by and authorize either a Short or Long Block. When I attempted to talk to service about a Rental Car (Part of my Service Agreement) the lady told me that they were waiting for authorization from DC because of the modifications I've made to the engine (IE: Exhaust Brake). When I explained that Cummins authorized the use of a Exhaust Brake, she told me this was a DC Warranty issue, Not a Cummins, and it was up to DC to make the determination, and the brake was considered a aftermarket modification that could/may void my warranty. SO, I'm looking for any valid website that stated (Which I don't remember WERE I seen this posted/printed) that Cummins gave the go-ahead for braking our trucks.
I may find this information in my searches, but so far haven’t found anything. I figure I may as well get my documentation in line in case this gets ugly…
Thanks in advance!!!
Corey
Here is the issue. I've limped my 02 into a local dealership because of smoke, no power and a huge ticking noise under the hood (Best described as Monkeys with Sledgehammers). Well, the dealership determined that it wasn't the valves (As I thought it was) but instead the #2 Cylinder grenaded and the noise was piston slap.
Well the service tech told me that its just a fluke failure and nothing I did caused it. Most failures like this happen in the rear of the engine, not the front and they were waiting for the service rep (out of town today) to come by and authorize either a Short or Long Block. When I attempted to talk to service about a Rental Car (Part of my Service Agreement) the lady told me that they were waiting for authorization from DC because of the modifications I've made to the engine (IE: Exhaust Brake). When I explained that Cummins authorized the use of a Exhaust Brake, she told me this was a DC Warranty issue, Not a Cummins, and it was up to DC to make the determination, and the brake was considered a aftermarket modification that could/may void my warranty. SO, I'm looking for any valid website that stated (Which I don't remember WERE I seen this posted/printed) that Cummins gave the go-ahead for braking our trucks.
I may find this information in my searches, but so far haven’t found anything. I figure I may as well get my documentation in line in case this gets ugly…
Thanks in advance!!!
Corey