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Mag-HYTEC

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Are there more then one factory diffs

Steering/turning thump sound

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llotton

TDR MEMBER
Just wanted to give a giant shout out to support this business. My story: I took delivery of my truck in Feb. 2003 and began buying things I wanted to install. One of the first was a Mag-HYTEC rear dif. cover for the AAM 11. 5 rear dif. I don't drive much so I didn't install the dif. cover for a couple of years. I fought a oil leak from the get go. I had read of "fixes" for this problem but had forgotten what they were so I asked Mag-Hytec. I expected a list of things to do and that is how it started out. I gave "Dave" the serial number of my unit (below 200 ) and he said they would send me a new "O" ring seal. I recalled Dave and confrimed this arrangement however Dave told me he had spoken to the "Owner" who authorized a total replacement cover. Dave told me they would ship me the cover and all they asked was that I send them back my old cover.

Customer service like this is VERY hard to find these days and I wanted to give them the credit they deserve. Total cost to me will be the shipping of my old cover.

Very satisfied customer.
 
We need more business' like this!!!!!!! It's refreshing to hear someone still thinks about customer service. Good for them!!!!!!!!!!!!!

Jay
 
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