IMHO. . the Snap On dealer who doesn't take care of a customer has no business selling the tools... so what if once in a while a guy uses the tool wrong, sometimes you have to. . the company doesn't look at the broken stuff to see if the dealer was right or wrong. . they give him credit for it no questions asked... ratchets can and are repaired on the truck or a rebuilt one is traded for the bad one. . same with screwdrivers. . it's a foolish dealer that will turn down a replacement/repair for improper use... some things are not covered in lifetime warranty such as torque wrenches. . however they can be rebuilt and recalibrated for a fee. . ratchet head models that break ratchets can be repired on the truck at no chg... I was a dealer for several years some time ago. . customer service is the most important job a dealer can do !!
also fyi the issue on the chrome used on a impact gun is 1. chrome steel is harder than the anvil of the air tool and WILL cause premature wear on your non warrantied gun and, 2. that if it's cold enough the steel will explode on the socket when you pull the trigger on the gun. . so it's a safety issue. .
hope my little essay helps. .
also fyi the issue on the chrome used on a impact gun is 1. chrome steel is harder than the anvil of the air tool and WILL cause premature wear on your non warrantied gun and, 2. that if it's cold enough the steel will explode on the socket when you pull the trigger on the gun. . so it's a safety issue. .
hope my little essay helps. .