Attention: TDR Forum Junkies MISPLACED LOYALTIES VS HONEST FEEDBACK
Since my lengthy post, I have received a number of personal e-mail. I truly appreciate the feed back and the questions however I need to make a point. In my opinion there are no dumb genuine questions. We ALL LEARN from our questions and experiences.
One of the e-mails I received was regarding the throttle pedal feel once the PRESSURE LOC engages, apparently there was a soft pedal feel, should it be this way?
ABLOLUTELY NOT! If you install a PRESSURE LOC and the throttle pedal feels like its falling away from your foot, it is because it has been IMPROPERLY INSTALLED.
Under light or medium throttle conditions you should not be able to tell you even have it installed unless you have a pressure gauge.
If YOU’RE using a product that makes a specific performance claim you should never be afraid to ask why it does not perform as advertised. If I claim that you should not be able to feel the PRESSURE LOC ENGAGING and you do feel it, you better believe if you feel it I WANNA KNOW about it. If you can feel engagement what that means to me is something is wrong with the product OR installation. I DO NOT ENDORSE BLIND LOYALTY.
We had a customer that had a PRESSURE LOC installed in our service bay, they came all the way from Pennsylvania. Roger and Jenny are 2 of the nicest people I have ever met. They are hotshotting for a living, their truck is their livelihood. On their last trip back to Canada, they stopped in for more horsepower. I had the opportunity to road test their truck and could not believe what I discovered.
The PRESSURE LOC worked like a piece of garbage. When the PRESSURE LOC engaged the pedal would become super light. When I asked them why they didn’t complain about this, their response was they didn’t want to cause any problems as they thought this is how it was designed to work. IT IS NOT designed to work that way.
It took me approx. 10 minutes to adjust the return spring, and I asked Roger to then test drive. He could not believe the difference. He no longer could feel the engaging and disengaging. I could not believe they drove that truck for 60,000 miles and never once phoned to complain.
Some of you may know John Holmes, he also did a PRESSURE LOC installation. To make a long story short, no matter how hard he tried, he spent hours, spoke to me several times on the phone etc. and still couldn’t get it to work as I said it should. I was perplexed because this was the first time I could not help someone with this and there is no way he should not be able to get it to perform as advertised. I finally asked him to take a picture of the installation and send to me, he sent the picture and I could not believe my eyes. On the late model 2000 Dodge Rams they added an additional support bracket for the shifter rod mount that was directly in the path of the return spring. Now I understood why he could not get it to work. We had done numerous installations on the 2000 model Rams and that bracket was not on any one of those trucks. I now know it is also on the 2001 Rams. John’s persistence and complaints about it not working as advertised allowed us to re-engineer the PRESSURE LOC to accommodate this bracket.
It is now both vacuum on and vacuum off with no return spring, to facilitate the trucks with the shifter rod mounting brackets.
The point I am trying to make is, if you don’t like something tell me and TELL ME WHY YOU DON’T LIKE IT, from the various feedback I have received I know that eventhough our instructions are in English, we do not always speak the same language. Personal interpretation varies from region to region. For example when we use the term to stretch the spring in our instructions to me that means to weaken the spring, to some one that puts up fence posts and wiring that’s means to put more tension and make it stronger. So when in doubt always always ask.
I always want to make sure that what you pay for is what you get, and what you get,
WORKS PROPERLY.
Since my lengthy post, I have received a number of personal e-mail. I truly appreciate the feed back and the questions however I need to make a point. In my opinion there are no dumb genuine questions. We ALL LEARN from our questions and experiences.
One of the e-mails I received was regarding the throttle pedal feel once the PRESSURE LOC engages, apparently there was a soft pedal feel, should it be this way?
ABLOLUTELY NOT! If you install a PRESSURE LOC and the throttle pedal feels like its falling away from your foot, it is because it has been IMPROPERLY INSTALLED.
Under light or medium throttle conditions you should not be able to tell you even have it installed unless you have a pressure gauge.
If YOU’RE using a product that makes a specific performance claim you should never be afraid to ask why it does not perform as advertised. If I claim that you should not be able to feel the PRESSURE LOC ENGAGING and you do feel it, you better believe if you feel it I WANNA KNOW about it. If you can feel engagement what that means to me is something is wrong with the product OR installation. I DO NOT ENDORSE BLIND LOYALTY.
We had a customer that had a PRESSURE LOC installed in our service bay, they came all the way from Pennsylvania. Roger and Jenny are 2 of the nicest people I have ever met. They are hotshotting for a living, their truck is their livelihood. On their last trip back to Canada, they stopped in for more horsepower. I had the opportunity to road test their truck and could not believe what I discovered.
The PRESSURE LOC worked like a piece of garbage. When the PRESSURE LOC engaged the pedal would become super light. When I asked them why they didn’t complain about this, their response was they didn’t want to cause any problems as they thought this is how it was designed to work. IT IS NOT designed to work that way.
It took me approx. 10 minutes to adjust the return spring, and I asked Roger to then test drive. He could not believe the difference. He no longer could feel the engaging and disengaging. I could not believe they drove that truck for 60,000 miles and never once phoned to complain.
Some of you may know John Holmes, he also did a PRESSURE LOC installation. To make a long story short, no matter how hard he tried, he spent hours, spoke to me several times on the phone etc. and still couldn’t get it to work as I said it should. I was perplexed because this was the first time I could not help someone with this and there is no way he should not be able to get it to perform as advertised. I finally asked him to take a picture of the installation and send to me, he sent the picture and I could not believe my eyes. On the late model 2000 Dodge Rams they added an additional support bracket for the shifter rod mount that was directly in the path of the return spring. Now I understood why he could not get it to work. We had done numerous installations on the 2000 model Rams and that bracket was not on any one of those trucks. I now know it is also on the 2001 Rams. John’s persistence and complaints about it not working as advertised allowed us to re-engineer the PRESSURE LOC to accommodate this bracket.
It is now both vacuum on and vacuum off with no return spring, to facilitate the trucks with the shifter rod mounting brackets.
The point I am trying to make is, if you don’t like something tell me and TELL ME WHY YOU DON’T LIKE IT, from the various feedback I have received I know that eventhough our instructions are in English, we do not always speak the same language. Personal interpretation varies from region to region. For example when we use the term to stretch the spring in our instructions to me that means to weaken the spring, to some one that puts up fence posts and wiring that’s means to put more tension and make it stronger. So when in doubt always always ask.
I always want to make sure that what you pay for is what you get, and what you get,
WORKS PROPERLY.
