KYLE4 said:
They should back up the product no matter who has it I sell Bd Transmission and I'm gonna call them and ask them about this they offer a 100k warranty on their built trannys
It seems as though many of us do research on parts (such as transmissions) prior to buying a used truck. Many of us also pay a little more if the truck has a transmission manufactured by ATS, DTT or Suncoast. I am shocked to hear that the second owner of a vehicle would be denied warranty coverage because he did not spend the money originally? Sounds like an easy way out of a warranty repair to me. And, if this is standard policy, are people being told about this when they buy the transmission? Nothing like this was said to me ehen I bought mine (suncoast).
Using the excuse that the transmission companies dont know how the truck was driven/maintained by the new owner makes no sense at all. How do they know how it was maintained in the first place?
I would love to know how much of an increase in business these companies (not just Suncoast DTT or ATS) have seen do to the product reviews on forums such as these. In fact, we have seen products introduced on these pages go on to be very popular. Products which would have a limited market if not for the boards.
My opinion is if you warranty an item, its a warranty PERIOD. Companies should stand behind it and back up their claims.
The guy that bought my truck did so because he had read about upgraded transmissions here. He chose mine over a truck with a stock transmission. This should mean something, right? Now if something goes wrong, he has no warranty?
We should think about issues such as these when we reply to a post about how great our favorite company is. For the record, if Suncoast told the guy I sold my truck to that there was no warranty as he is not the original owner of the trans, but that they would help him out by discounting the r/r, I would not be satisfied. I dont see how this acceptable to ANY of us. Ryan