need computer help

[mgoncalves]

For whatever reason, I can't sign in on ebay or another truck forum.

When I sign in, it just takes me back to the sign in page for both places.



I contacted ebay and they told me to clear my cookies and to check my privacy settings. After doing that I still can't manage to get past the log in page for those two sites.



Can someone tell me what's going on? I'm not the best with computers, but can usually fix stuff when being told what to do.



Thanks

Matt

 

[DieselMinded]

Try to use FIREFOX from Mozilla do a web serch and download it for free use the new brower and try again.



notable free programs you must have



ADAWARE SE



If you have XP gets microsofts new anti spy



If you use the new brower and update and run both of the suggested programs and still have troubles then run ... . run far,,,far away



DM

 

[rkressg]

1. What operating system are you running (Windows XP SP2?)

2. What Internet browser are you using (IE 6, Mozilla Firefox 1. 0. 1)



The first thing you should do is clean your computer from any spyware.



Download the following and install (they are all free, but take donations):

Spybot Search and Destroy 1. 3

www.spybot.info



Ad-Aware SE Personal

www.lavasoft.de



Registry Cleaner

www.ccleaner.com



If you are running a legal copy of w2kp, w2ks, XP home, XP pro, w2k3s then you can download a free copy of Microsoft anti-spyware (Giant brand spyware remover)

www.microsoft.com





Once you computer is clean of junk, you can then go towards fixing the problem. If you are running Internet Exploder then click Tools --> Internet Options (In the top bar with file, edit, view... ). Go to the 'Privacy' tab, set it to medium. Go the 'Security' tab and click on the green check mark labled 'Trusted Sites'. click on it once and then click on the button just below labled 'Sites'. Type the address in the box and click 'Add'; if the computer rejects the entered address, look just below. There is a check box labled 'Require Server Verification (https for all sites in this zone'; uncheck this box. Now you can enter the website address you want, then click 'Add'. Click 'OK' then click 'OK' again and the site should work.



If you are not running Mozilla Firefox 1. 0. 1, I would strongly recommed that you change and run that. It is available at www.mozilla.org and is free. Because it does not use ActiveX, it will block 99% of ad and spyware from getting on your computer.

-Rich

 

[TPCDrafting]

Matt, I'd bet your settings got adjusted and now you're not excepting cookies from these sites. Particularly when you run some of the programs mentioned above, which are a good idea anyway.



If you're in IE 6 or newer, click on the 'tools' pull down, click 'Internet options' and click the 'privacy' tab. Next click 'sites' button.

You can scroll through the sites that are allowed and blocked and just remove or switch settings for the sites you want.

 

[Dane]

If you are running firewall software, you need to add Ebay to the list of "acceptable" websites

 

[mgoncalves]

Thanks for the help guys, all I had to do was change the firewall to allow cookies from those sites.



I just got this computer about two months ago. It's a Dell, it has XP, but I don't know which version, it is a media center edition if that means anything. It is supposed to have good security from mcafee. It's 1000 times better than our last computer, it didn't have any sort of security or virus protection.



Again,

Thanks for the help

Matt

 

[rkressg]

To determine the version of Windows, click on the "start" button and right mouse click on "My Computer", then click "properties". In the window that opens, there should be something like:

Systm:

Microsoft Windows XP

Professional

Version 2002

Service Pack 2



If you bought a Dell, then it probably has XP Home.



If you are worried about viruses, get rid of McAfee and get something good like Panda AV. Symantec also sucks as far as I am concerned (but it is what I use at work, license contract, BTW, I manage over 1400 Windows and Mac workstation clients).