Originally posted by Windrider
Well, I took my truck to another dealer yesterday.
It took them less than 10 minutes to come up with the TSB. I looked upon this as a good sign. The mechanic was familiar with the problem.
After a 45 minute drive to get the dealership, the service writer says after I get out of the truck. "We will have to reproduce the problem to do anything for you. "
To which I replied "I hope you've got a big refridgerator to store it in. Your own TSB say it only happens when it's cold. ":-{}
This is my 3rd Chrysler product. All three have been better than decent vehicles. The only problem is chrysler dealer service stinks (probably what I should write across my back bumper) in this area of the country making the warranties basically useless. I based this opinion on 6 warranty issues for the 3 vehicles I've owned over 9 years on service at now 6 different dealers.
Personally, I think it's pretty stupid to tick off a customer who's purchased 3 vehicles from them in the last 9 years and was planning on a Jeep Liberty next year. (My wife will just have to get over it. )
I'm not going to fret about it. I still have 13,000 miles on the warranty for Chrylser to come through. If they don't, I've learned my lesson and I'll take my purchasing power elsewhere.
3 strikes and your OUT!