Under the gateway screen / protocol screen, make these setting cahnges
timeouts = 15
protocol check mark iso and gm
on the interfase screen make shure your interface is correctley set.
sometimes you will get an istance connection and sometimes it will take two or three trys that is why you need to change the time outs to 15
Note that the software will connect to our truck under eather protocol iso or the gm one.
click on the data tab
select the line labeled all data
hit the send button.
(the all data function asks the truck to report all possible data info th the obd2 software. )
end the connection, save the specs, then click on favorites and save it there
thenclick on options
then click home page
then select auto connect
then select run favorite
then click ok
then save again under the first saved name
by doing all of this all you have to do in the future is plug in to truck and then fire off software and it will auto connect to your truck with all of the saved settings.
good luck
and if this does not help, call alex and he will walk you through the setup.
ken