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2nd Gen Non-Engine/Transmission Passenger side door locks dont unlock

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bMchugh

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I have a 2002 SLT regular cab, Cummins and 6 speed. When I shut the truck off and get out the passenger side door doesn't unlock which can be really frustrating when you need something out of the passenger side. Is there a problem or is this the nature of the beast?
Thank you
 
Why is it locked in the first place ? Are you driving with the door locked ? How are you trying to unlock it ? With the key or from inside the door ?
 
Is there a problem or is this the nature of the beast?

Since it didn't come from the factory like that, there is a good possibility there is a problem. So is it the electric lock that doesn't work or is it the key?
 
Why is it locked in the first place ? Are you driving with the door locked ? How are you trying to unlock it ? With the key or from inside the door ?

Sorry for the delay. The doors actually auto lock after you have reach a certain speed. In my other trucks when you get out the doors unlock. In this truck the passenger door doesn't unlock.
 
Sorry for the delay. The doors actually auto lock after you have reach a certain speed. In my other trucks when you get out the doors unlock. In this truck the passenger door doesn't unlock.
 
Does the door lock and unlock by hand, by key and/or by remote control? Does the door lock and unlock when you use the switch? Does the door auto-lock and auto-unlock via the computer/electronics in the truck? If the electric works only in one direction or in neither direction or only sometimes, it's fair to say the clutch in the mechanism in the door has failed. A while ago I finally took my passenger door apart and disassembled the mechanism. After spraying out the clutch with brake/parts cleaner, it worked for a while. But it eventually stopped working again. If I ever get a round tuit, I'll get the whole mechanism from a boneyard and replace it.
 
Here's what's happened 2 or 3 times over the past 15 years of ownership with my 99 SLT. To begin with how the elec door locks function, at least on the 99 SLT model year; @ 15 mph the CTM signals both doors to lock, when driver stops and gets out the driver door mechanically unlocks, if no passenger gets out the passenger door stays locked. There is no auto unlocking, you'll need to key fob, use key or hit the lock/unlock button on the door to unlock the passenger door. On my truck there is a way to program 2 options on the fob/lock function: 1 lock horn been or 2 lock no beep. I believe on 01 and up there's another option, one press on fob unlock unlocks just driver door, two presses unlocks both driver and passenger doors. Owners manual gives sequences to program CTM/key fob responses.
That said, if the electric function on passenger (or driver's) door is not working or you hear the motor spin and the door doesn't lock/unlock, or sometimes does/doesn't then the issue is with that door's electric lock mechanism. There's 4 options to fix, 1 as Fester mentions, take door apart, remove and clean the electric mechanism and see how long it works, also as Fester mentioned it will most likely fail soon, 2 pay way too much for a new mechanism and replace, 3 see if you can get lucky and find a replacement at a parts yard or 4 get one at a parts yard from another Chrysler line such as a mini van from the same year +/- a year or so. They will not be a direct bolt in replacement. However, the internal parts are the same. What happens that causes the passenger side to fail more often than the driver's is, when driver gets out and fobs the lock, the passenger side is already locked, but the passenger side mechanism still receives signal to lock, eventually the plastic gears in the mechanism wear out. So, with a similar parts yard unit (I've paid $5 at the local u pull it yards over the years) take mechanisms apart and swap damaged gears. This has worked well for me and saved me ridiculous cost to purchase new replacement parts over the years. Hope this helps.
 
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