Piers's new shop

[Piers]

Not sure how to start a letter like this, but here goes it.
As of May 1st I will be starting my own company. It is something I've always
wanted to do & at 42 I feel if I don't do it now, I never will.
Working for BD for the last 10 years I've learned a lot & made a lot of good
friends. I don't regret any of the time I've spent at BD, the company &
Brian have been very good to me & my family.

In my new company, PDR Inc. I will be specializing in Cummins upgrades &
conversions, with special emphasis on custom tuning to the customers needs.
I will be a dealer for BD, TST, DD, ATS & others & of course my own custom parts.
As of right now I'm still waiting for building permits, so the new shop will be a month or so away. I will be working out of a shop in the Abbotsford area & when I get my new phone # on Monday I'll post it here.
My e-mail for the time being is phops@telus.net
Thank you all for your
support over the years, looking forward to hearing from you.
Piers

 

[AlK]

Piers let me be the first one to congratulate you on the big step that you have taken. All the best in your new endeavour. I hope that you will continue dispensing good information to your fellow TDR members.
Good luck,
---
Al

 

[Scollins]

Good luck with your new venture! Being in the retail industry, the best advice I can give is to provide superior customer service! We have found that customers want good prices and good selection, but are willing to pay a small premium for outstanding customer service. Now, if you can provide great prices, great selection and great customer service, and still meet your bottom line goals, success will be assured. From what I've seen and experienced, providing that level of service won't be a problem for you.

Let me know when your shop is ready for business. I've got BOMBitis, and there is only one cure... ... #ad



------------------
Scott Collins
'98 Ram 2500 4x4 12 Valve Cummins. Slightly BOMBed! #ad

Renton, WA

[This message has been edited by Scollins (edited 04-28-2001). ]

 

[Joseph Donnelly]

Hey Piers, it's fine to work on the overvalved Rams, and even help them get real power #ad
but please tell us you have mended your ways and Scourge of the North will be piloting a perfectly, correctly, ideally valved truck #ad
Not a 24 valve Ram, or <gasp> a Drof #ad

12 valves forever!

 

[SlyBones]

Hey ya know what May first is Wednesday. I have that day free. Let me be your first customer.

-Fred.

------------------
1997 2500 4x4, CC, Auto, 3. 54 LSD, 68K, Everything inc Leather, K&N, 4" BD cat-back, otherwise stock, Isspro Gauges(3), 285/75/16 on Alcola's, RS9000's, Molded Side Steps w/ Ground Effects, Chrome Trim, Canopy, ProFlaps F&R, BedLiner, Aux. Lighting F&R, and tons more.

 

[rich m]

Just makes me jealous that the R. O. G. * Baitshop is still in the "dream" stages.

Best O' Luck, and make sure Darryl M. @ Diesel Specialists knows where to find you!
(in any case, I'll let him know anyway)


* stands for "Retired Old Geezer" #ad


If ya can't escape from the extra valves, maybe you can at least retrofit the thing with a proper (P7100) pump...

 

[John]

Congratulations Piers! I can't wait to check out your new shop. #ad


Excellent advice Scott although, I think Piers understands high quality customer service as it equates to happy, long term customers better than most.

42? 42? What the heck, your only a "kid" Piers. #ad
#ad
#ad
#ad

 

[John_P]

Piers:

Congratulations on your new business
venture!! I am very happy for you and
know you will do well! I am going to
make plans to definitely make it up
to see you at the end of the year!
Be sure to let us all know what your
mailing address and phone numbers are
when you get "settled in!"

Good luck to you Piers!

--------
John_P

------------------
Red '96 4x4 2500 Auto 3. 54, TST #5, Major Pump Mods(By "Scheid Diesel") 370 Diamond B Injectors, Gov. Spring kit, AFC Spring kit, Banks Exhaust, Prime Loc, Cummins Chrome Kit,Psychotty Air Filter, Pro-Torque Converter, BD Valve Body, BD Pressure Loc, Isspro Gauges, Sendel 16" Alum Wheels w/ 33" BFGs

 

[Archive]

Piers. .
Congrats on your new venture. As was said above, I am sure you will do well. Don't forget to come down for some BOMB parties!

 

[Papa Joe]

If you run your business with the gusto you show as you drive your truck... ... . You'll do fine.
Congratulations and good fortune, Piers.

Papa Joe

 

[Bob Wagner]

Piers, the best of luck to you and your family! #ad


You will do great #ad


I know the uneasy feeling of starting your own business, I did the same thing in 1996 #ad


Your customer service skills are #1

Bob Wagner

[This message has been edited by Bob Wagner (edited 04-28-2001). ]

 

[Archive]

That is toooo coool Piers #ad
. It was a pleasure to meet you at dyno days and discuss traction bars, injectors and your friends with those odd thing on there cars looking for drag racers #ad
. I still have the need for injectors, exhaust. I am not a Bombaholic, I'm not, really I'm not #ad
. Good Luck. I know the NW Bombers will support you.

------------------
2001 RAM H. O. 6Sp 2500 SLT 4x4 Quad Cab, 4Wheel Disc, 4. 10 Limited Slip, Fog Lights, Muffler removed, Silence Ring Gone, Autometer Pro Comp 60# Boost & Pyro, Banks High Ram (Red), Cummins Red Valve Cover, K&N RE-0880, Skyjacker 2. 5 lift Class 2, 7218 Dual steering stabilizers, Custom Pro Fab Trackbar (sweet), EGR Flares (nice fit), Centerline Comet III 16x9. 5 with 305/70R16, Smittybuilt stainless nurf bars, ExTang BlackMax tonno, THIS IS NOT A HOBBY, THIS IS AN ADDICTION !!! MAINLINING DIESEL !!!

 

[Bill Kondolay]

Piers,

Some things that have served me well in all the years I’ve my owned transmission business was always keeping the customers best interest in mind when choosing & recommending products. While it is not always the most popular choice and sometimes not quite as profitable as it could have been, it really does go a long way for credibility and customer satisfaction and loyalty.

Considering the above, I need to know where you stand on a couple issues, as a BD dealer will you be selling and promoting the torque loc ? Will you be selling or recommending the pressure loc as a stand-alone product, as is the common practice by BD dealers? Do you intend to partake in the same dealer line? “If you use a torque loc in the red position for slow speeds , going around corners or sloping little hills it is ok. We both know that the torque converter clutch is just as vulnerable without centrifugal force within the torque converter at low rpms”

You and I saw first hand the numerous instances of mass transmission and tc destruction these products caused when used as advertised, ie trailer life magazine, tdr magazine, crank and chrome, where the end results were the customers were stuck paying for the bill out of their own pocket.

I realize that your name is respected in the diesel industry and that is especially why I owe it to my customers to find out your position before recommendation of you and your facility.

I make it no secret my feelings that the torque loc is one of the most destructive devices ever sold to the Dodge Diesel ram owners , and that the pressure loc as a stand alone product is a total waste of money .

I hate to put you in this position as I do consider you a friend and you are just starting out in your new endeavor, however my customers come first and you know I do not recommend anyone who sells or recommends the pressure loc as a stand alone product or usage of the torque loc in any way shape or form, and lets not forget the mystery switch as a means of transfering the cummins power to the ground.

This one of the hardest posts I have ever had to make as it appears to question your very integrity, please know it wasn’t done lightly, again I am sorry as I do consider you my friend.

Bill Kondolay
Diesel Transmission Technology


[This message has been edited by Bill Kondolay (edited 04-28-2001). ]

 

[My 6 Eats V8's Old File]

Congratulations Piers on your new PDR shop.
Good luck, have fun and keep in touch.
Adam

 

[LaserBob]

Piers,

I also add my congrats to you in your new search for happiness and the ever elusive $$. I was one of the guys you met the other day when you did the tune up on the black truck with the new DTT stuff in it. I watched you work and do also think that you can do well. Just remember that Bill K says a lot in his post above to you. Bill's commitment to the truth may cost him a few sales. However, you and I know that when you buy from DTT you get all that you bargained for (and some extra). That is how you build repeat business and referrals. I have had my big truck alignment business for just over 4 years, and it only takes one guy that thinks you screwed him to hurt you. Previous to this business I had another self employment business and there again, Honesty and your word will either make you or break you.

I wish you well
Bob Berends

------------------
95 2500 auto reg cab TST # 12 (a friend had this one extra)for now. (slid Fwd 4/15/01 no test yet) Wastegate gets No signal. 136K,Just installed DTT VB & Convertor,(2/22/01)WOW! Bob Berends

[This message has been edited by LaserBob (edited 04-28-2001). ]

 

[Big_DQ]

FAR OUT Piers. I may not be your First customer, but I hope to be one of your steadiest. By the way, My poor old worn out Cummins powered Ram is available for any testing you may need done #ad
#ad
#ad

Congratulations on your new business, and I will try to do my part to keep you afloat.
Don

 

[drawson]

Piers, Sounds like a winner. You are at the right age to to this. Have fun with it and you'll suceed!!!!

 

[Bob Wagner]

as lasebob states 1 happy customer will refer 100+ customers but 1 unhappy customer will cost you 1000 customers

I believe that Piers knows the drill and I hope he does agree with the torq-lok problem.


[This message has been edited by Bob Wagner (edited 04-28-2001). ]

 

[Waterpete]

Piers, Best of luck on your new venture. I believe with your fabulous people skills that you will do great. Be sure to get a good accountant to keep track of all those BC taxes. Everyone that I talk to speaks very highly of you. You already have a devoted following. Thanks for all the info and support that you have given me in the last few years. We'll be spending some of our US bucks at your shop in the future. Again, congratulations. Pete

 

[Cummnzpowr]

Piers,
Indeed congratulations,this is gonna give you some breathing room to spread your soot-covered wings alittle... . oh yah, i got the pyro installed,so we need more FUEL now. . hehe next time i see ya we'll turn up the old girl some more... good luck!---Greg

------------------
Greg's 1993 D250 4x2. . 5-speed. . extended cab. . longbed. . bright white. . tinted windows. . 4-inch stack through bed. . K&N air filter. . holes in air box. . Piers' "tweak inductioned fuel pump"... . PW injectors... 12CM housing... Isspro Pyro &Boost guages. . "The{smoking}Phantom"