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Engine/Transmission (1998.5 - 2002) Power Edge EZ Died--I think?

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Engine/Transmission (1998.5 - 2002) Bhaf

Engine/Transmission (1998.5 - 2002) vender to exch 5 for 6 sp???

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Today when I was on the way to town, my truck engine just sped up, then died. I restarted it after I coasted to a stop and everything seemed OK. Made a few stops and at the last one, started truck and the engine started speeding up and then died. I restarted truck and the check engine light was on. I noticed on the way home the truck felt different, no smoke on gear shifts or the old kick in the pants feel. I think my EZ quit working too. I'll call in the morning and see what I can find out.
 
I bought an Edge EZ for my '02. Put it on the night I got it ,Wow the truck ran great. Next morning going to work the truck coughed and started running like it was stock again. At lunch I checked all connections,test drove all was well. Next day I drove 40 miles enjoying the trip,shut the truck off. When I got back in,back to stock truck. :mad: My first Edge product and its a lemon. I called Aaron at Edge,he said send it back and he would send me another one second day UPS. That was nine days ago:mad: I called Aaron today to check on the status,he said I'm due to get it back in two days. :mad: :mad: This was the first Edge product I have purchased and my last. It just ain't good business to tell someone you'll do something then don't... ... ... Blue
 
:eek: Glad to see that we weren't the only ones to receive great customer service from PE. They were going to send us out a new box with return label last September before we went hunting. Still haven't heard back from them here. If you guys at PE lost our address and phone number I'd be willing to send it to you again. We don't have any use for a new box but I'm sure someone :confused: would be willing to take it off our hands.
 
Originally posted by kshimizu

:eek: Glad to see that we weren't the only ones to receive great customer service from PE. They were going to send us out a new box with return label last September before we went hunting. Still haven't heard back from them here. If you guys at PE lost our address and phone number I'd be willing to send it to you again. We don't have any use for a new box but I'm sure someone :confused: would be willing to take it off our hands.



I made a post in reply to your earlier post.



I suggested something to check.



Please look back a couple of posts.



I have to ask again... ... ... have you only corresponded through email? Have you tried t contact them since Sept via the phone?
 
Also, Bob Wagner posted a link to the Edge forums BB where you can post your concerns. The phone # is also on here. Help yourself, if you're not interested in getting help and only want to gripe we're not interested.



zman
 
MY 2 cents...

My EZ also failed as described, got too hot to touch, no extra power, boost module still worked. Edge replaced it, no problems with the new one.
 
After reading how great customer service you guys have got and I haven't. I called this mourning an spoke with Taylor at Edge. I explained what had happened and I wasn't too happy. I told him I knew this would not get my EZ to me any sooner ,but I thought he should know. Taylor was very nice and professional. He seemed to truly appreciate the call. He basically said if he doesn't know theres a problem he can't fix it. Who knows maybe I just caught Aaron at a bad time both times I spoke with him. Anyway Taylor made me feel alot better about my trouble... ... . Blue
 
Update

Sent my unit out to Aaron on Mon. 7/29, 2nd day via USPS. Edge got the unit on Wed. 7/31 and their records indicate they sent me out a new unit that same day via UPS ground. Got the unit back today (8/7) which would be 5 business days. Confirmed via the tracking number on the UPS web page that Edge sent the unit out on 7/31, would have expected better than that out of UPS.



10 days total door-to-door.



According to Bryce at Edge they looked at the unit but no definitive answer as to whether they found my unit bad or not, just that they shipped me out a new one.



Overall I'm pleased with the service and expedience with which my problem was handled by Edge. Thanks to Aaron and Bryce.

Gotta get the truck back out on the road to see if I got my power

(and smoke!) back.



Also FYI per Bryce the factory default setting Level 3 on the unit means that the unit adds the extra fuel at 3 psi of boost, don't know how accurate that is. I've seen somewhere on these boards that Level 3 means that the fueling comes on at 5 psi of boost. You'd think that an Edge rep would be the best source.

Don't know what Level 1 or 2 would correlate to in this case as far as when the fueling comes on.





zman
 
I too have to wonder about my edge EZ. I have had it on since December of 2000 on my 2000, but even with 275 injectors my truck does not smoke at all and never has. I have wondered about this for a while, but have never asked. Tell me if you think I have a problem.

I have watch for a long time, but this is my first post. I hope it come out OK.

Thanks

Kess
 
Kess,



First of all, welcome aboard!! Lotsa great folks here. :cool:



Do you still feel the 'kick in the a$$' that we're talking about here, the extra giddyup that the EZ provided you originally? We did not, that's how this thread got started.



Keep in mind that you won't see smoke until you build boost, the more boost the more smoke. Are you looking for the smoke at idle or when goosing it while parked? Hard to build boost that way. If you're looking for it while you're showing good boost levels then that's a more accurate test.



It's more of a 'feel' than anything, the smoke was a secondary concern to us while the fact that we could no longer feel the EZ kicking in was what prompted us to action. Personal feel for your vehicle and your own impression since you drive the truck every day.



Hope this helps.





zman
 
zman,

I really have not been extremely impressed from day 1. I have taken the EZ off and run just with the 275s alone, and really the difference is not noticeable. I would love to have another EZ to compare with mine. Thanks for the reply

Kess
 
Zman is right 100 %. You get so use to the power with EZ. You start thinking, maybe don't work properly anymore and you add injectors to feel something new. And process start over and over:D

And with so many combinations you can use, may never stop. But truth is I never have so much fun like I have with CTD, thanks to this board.

M:cool:
 
holy smoke

zman, your smoke statement is backwards



low boost = smoke



high boost = less smoke





I just wanted to clear the air ;)
 
Am I to understand that if I stomp on the pedal in my driveway (truck in neutral or park) I should be able to produce a plume of smoke? Or does the AFC prevent the amount of fuel called for under those conditions preventing me from getting smoke under those conditions?



My understanding was that you don't begin to build boost until the engine is under load, the more power called for the more fuel is added the more boost is added , the higher the EGT, turbo spins faster, etc. etc.



Since the wastegate will open at a preset PSI the amount of boost is limited by the wastegate. I assume what you're saying is that more smoke means incomplete combustion and you'd see less smoke at higher boost because fuel is burning more efficiently?



If that's the case, how can you explain the above, if under load (presumably building boost out the ying yang) that Ram is blowing smoke like a locomotive?



Color me officially confused. Can you enlighten me/us?



Always a learning experience on these boards... ... :p





zman
 
Smoke means unburnt fuel. So at no boost it doesn't take as much fuel to smoke as it does at say 30 psi. Your looking at an extreme case with that picture - that's Dave Mitchell and he is pouring ungodly amounts of fuel into that engine. So much that he is smoking like that at 80+ psi of boost. You should see it at idle, it pours out white smoke because of the timing. In the case of a 24v truck most add on boxes don't start adding additional fuel until some boost is being made - so at 0 psi of boost you have the stock fueling rate (assuming you have stock injectors). On medium Bomb'd trucks you'll usually see smoke at first and then it will clean up to a haze. In the case of a 12v truck you can adjust the AFC wheel to keep the smoke down at no boost, or you can adjust so it smokes big time with no boost. Hope that helps.
 
With my new EZ on setting #3 and stock injectors, where I would see the most smoke is as follows (HO & 6 speed):



Put the truck in 4th gear.



Run up to 1500 RPM.



Cruise at this speed until boost stabilizes (should be about zero).



Now, nail the throttle wide open.



At 3PSI, the EZ starts fueling - max smoke.



As the boost goes up, the smoke would trail off to a light haze and then disappear at 30 PSIG boost.



When towing our 5ver, I'd get a healthy puff at every shift when I got back on the throttle, then it would clear up as the boost came up in the next gear.



Moral of story - low boost & extra fuel = smoke.



My present concern - the smoke's gone, and so is (I think) the "poke".



Rusty
 
I too have experienced what I feel is a loss of "seat of the pants" power and have suspected that maybe my EZ is not functioning properly. Then I start her up the next day or later to go to work and it is back to hot-rod status!:confused: I dont know if it is an intermittent failure or that due to weather or other conditions, the truck performs differently. I know that the trucks performance changed from time to time prior to having the box. Others have reported this good / bad performance behavior also. Do other EZ owners cosistently feel that their truck is always performing at the same level or do others also experience a dog one day and a rocket the next?:eek:
 
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