pricey repair! bad luck or to be expected?

[machinemover]

I just turned 85,000 on my truck. $350 PS pump (wrong diagnosis from dealer at my cost) New dealer,PS leak also bad vibration. For the leak they replaced the Steering box $550. Vibration, New fan assembly, $850, flywheel, $850. No extended warrantee as I don't believe in them. They did replace a bad injector (#4) for free. However it did cost me a week without the truck on the road and I had to rent a truck to continue working for $885. Very costly adventure and not expected.

 

[CDyksman]

Just wondering your reasoning for not believing in extended warranties.

 

[rbattelle]

Just wondering your reasoning for not believing in extended warranties.

Probably because usually if you put the money you would spend on an extended warranty in a savings account and leave it alone until you really need it, you find it's cheaper than having purchased the warranty. Warranty companies are in business to make money - they know the odds are they'll never pay out what you pay in.



Shouldn't the flywheel, power steering pump, and fan all been covered under the 5-year 100k mile engine warranty?



Ryan

 

[JFaulkner]

Probably because usually if you put the money you would spend on an extended warranty in a savings account and leave it alone until you really need it, you find it's cheaper than having purchased the warranty. Warranty companies are in business to make money - they know the odds are they'll never pay out what you pay in.



Ryan

Exactly, but you forgot to mention that warranties can be voided and warranty repairs denyed due to "special" circumstances. Such as voiding warranty on something like the turbo because someone removed the muffler.

Can't say I've ever heard of someones savings account being voided for similar circumstances. :-laf

 

[CDyksman]

Seems to me any warranty company offering warranties on Dodges, could not possibly make any money.

Also, guess I should have read signature, and seen that machinemover clearly had no intention of keeping truck eligable for the warranty.

 

[rbattelle]

omeones savings account being voided for similar circumstances. :-laf

"I'm sorry, Mr. Johnson, but your account's been drained. We suspect you've been using checks issued from a non-approved source".



Ryan

 

[DPKetchum]

Obvisouly they(dealer) did use the 100k engine warranty. The INJECTOR was FREE. Proberly most of the VIBRATION I would think if it a dead or weak cylinder. Rest of the items are NOT part of the engine or fuel system warranty.

 

[DrDiesel]

Sounds like the dealer`s playing darts with the diagnosis board and using your funds to educate the tech for future reference of repair knowledge. :{

 

[JasonCzerak]

How the heck can a dealer guess with your money? isn't there a law or something against that? like fraud?



If the PS pump didn't fix it, then remove it put old one back in since it's obviously good. Yeah, there's labor, but if it really was the correct fix and not their WRONG diagnosis , they wouldn't have lost out on labor.



If you have to hunt for a problem, 1/2 rate would be some what acceptable for me. but i do not wanna spend money on parts that didn't need to be replaced to begin with.

 

[machinemover]

Probably because usually if you put the money you would spend on an extended warranty in a savings account and leave it alone until you really need it, you find it's cheaper than having purchased the warranty. Warranty companies are in business to make money - they know the odds are they'll never pay out what you pay in.



Shouldn't the flywheel, power steering pump, and fan all been covered under the 5-year 100k mile engine warranty?



Ryan

Nope! none of it is concidered drivetrain or engine 100,000 mile warrantee. BAd batch of ps gear box Known to be found by DC but guess who gets to pay for it?



Warantees aren't worth pooh IMO. They seem to always find a reason to deny you and charge you a dedutable to boot. Called Dealer today trucks done, I'll pick it up tomorrow. Total cost $2198. Hope that's all that goes wrong with it for awhile(knock, knock,knock on wood)

 

[machinemover]

How the heck can a dealer guess with your money? isn't there a law or something against that? like fraud?



If the PS pump didn't fix it, then remove it put old one back in since it's obviously good. Yeah, there's labor, but if it really was the correct fix and not their WRONG diagnosis , they wouldn't have lost out on labor.



If you have to hunt for a problem, 1/2 rate would be some what acceptable for me. but i do not wanna spend money on parts that didn't need to be replaced to begin with.

As far as the wrong part being changed, dealer claimed no leaks on repair. They do not return parts, they claim a core value. Problem being this was the day before a major trip for me. I put on another 10,000 miles before I got back home. I used a 1/2 qt of fluid a day. Dealers claimed I need to take the truck back to the original dealer for repair since it was out of warantee. This was impossible for me to do.

 

[DOWG]

Extended warranties are a scam.

 

[wtfd6]

Extended warranties are a scam.

Im with you on this. I deal with them all the time at work. they dont pay for crap. there are a few that were good. but they definately get good money for the coverage. but usually worth it. if someone buys an extended warranty for 1000 bucks, I wouldnt expect much. I had two vehicles in once. needed same repair. intake manifold gaskets. one company covered in full, the other said "we dont cover gaskets unless they are required with a covered part".

Mark

 

[WPeschel]

I just turned 85,000 on my truck. $350 PS pump (wrong diagnosis from dealer at my cost) New dealer,PS leak also bad vibration. For the leak they replaced the Steering box $550. Vibration, New fan assembly, $850, flywheel, $850. No extended warrantee as I don't believe in them. They did replace a bad injector (#4) for free. However it did cost me a week without the truck on the road and I had to rent a truck to continue working for $885. Very costly adventure and not expected.

Yeah well welcome to the club... . I have already put 3 steering boxes on mine one was out of warranty by a few thousand miles and the dealership took care of me... They also told me that my power steering pump was bad cause it was leaking. . I went to O riely and bought a pump for around 60 bucks... . It took about 1 hour to put it on with my lift, I noticed that the bolts holding the resivoir was loose and that was the problem but I already had the old pump off so went on with it... . Did they check the driveshaft u joints that could be the vibration prob... . Sorry for the bad luck... . Most of the time if you can fix it it will cost you a third of the money to do it yourself... .

 

[thejeepdude]

I'm normally with you on the Extended warranties... however, I got 'suckered' into one with this truck when I bought it, and now I'm glad I did. I had a PS leak that was diagnosed at the hydroboost. They replaced the master cylinder, hydroboost, and misc parts that would have cost me over $1000. Warranty almost paid for... and I didn't have to get dirty trying to fix it myself! Honestly, I suspect something else will fail before another 50k miles and it will have paid for itself in full, but even if it doesn't, the peace of mind knowing that I'm not going to have an unexpected $2198 repair bill makes it worth it to me. It's really not a warranty anyways, it's insurance. Would you drive your truck or own a home without insurance just because on average the insurance company takes in more $$ than they pay out? Perhaps, but to some that's not a gamble worth taking.

 

[machinemover]

I don't know. This is my 4th ram and it seems to me major things don't start happening until the majic 100,000 rolls around the odometer. I still think I made the right call not to get the warrantee. As far as the edge is concerned. I am probably one of the most conserivitive chip users out there. I only have it because O pull alot and it adds just a little extra fuel to get up to cruising speeds, I don't add much. If I ever got called for it they would have to show me where I dumped heat, boost or related issues in the computer to show a history of abuse. I really don't think they could prove it on my vehicle. If I get a news truck I will again not buy a worthless warantee even if it goes bone stock.

 

[cksh8me]

I bought the extended warranty on my CTD. The Trans went belly up with 5k left to go on the warranty. No problem got'er fixed up. 30k out of warranty she went belly up again. Dealer said $2500 if I rember correctly. I called DC told them the problem, and told them hey you can tell me to pound sand I understand this is 30k out of warranty the replaced the transmission for $500.



If you buy a Toyota I wouldn't buy the warranty on my next CTD I would do it again



Good luck Happy New Year

 

[NJones]

Ext warranties are insurance, like someone said. Insurance is for catastrophic losses like home or new auto. I don't consider replacing a transmission or PS pump or TV a catastrophe. Inconveience, yes, but not a catastrophic loss that would take years to recover from. They are trying to sell you peace of mind. Yes, sometimes the occasional buyer gets lucky. I'm glad they do, at least they then give back a very small portion of that money to a consumer. Seems like I get offered ext warr. on everything from TV's to cell phone,laptops blah blah blah. Just bought a plasma TV. Wanted 500 bucks for it. I never buy it. (they told me it only had 12 mth warranty, looked it up on computer, had 2 years, not one. If I bought ext warr. on everything I bet I would have spent 10 thousand bucks by now. But to each his own, I guess it's worth it to some to have that peace of mind and not worry over such.

 

[rbattelle]

Extended warranties on vehicles are not necessarily a bad idea, but only if you buy one from the OEM. Most of the aftermarket companies (which are really insurance companies) are a bad purchase because the contracts usually absolve them of any real obligation to pay. Plus they constantly go bankrupt.



Buying an extended vehicle warranty from the OEM can be looked at as an insurance policy, and in that sense it's not necessarily a "bad" thing. As with any insurance, odds are you'll never receive as much as you pay in, but peace of mind is very valuable (as someone who has no peace of mind, I know just how valuable it can be!).



So on a vehicle I'm pretty neutral on extended warranties as long as they're from the OEM. I've never purchased one, but I might some day if conditions are right.



Ryan

 

[DrDiesel]

I worked as a tech for 28 years @ GM. Rant On.

If someone misdiagnosed a veh. , they would removed the part and no labor could be charged for the R&R of said part. The only labor the customer ever had to pay, was diagnosis time. Then after if was diagnosed they would pay for the labor operation and part as normal. None of this new fangled, unskilled, under schooled stab at it repair technique would fly. But, in today`s dealer cost cutting, corporate buying, squeezit til it bleeds way of business. This is all you get unless you find a shop that has an hourly pay plan for the techs. A shop that give a **** about is people too.

All the dealers are going non-union, flat rate, scab labor to make up for the share holders pockets. Rant Off. Thanks for your time.

It`s hard to find good honest repairs anymore, without shot gunning the problem with your money due to lack of education, knowledge and skill.

Independent shops are having there way with the dealers due to this problem.

I say find a good trust worthy shop and take it to them if it`s note under factory warranty. Then you have some control over what is spent and done to your veh. before hand. I never thought I would say that after 28 years as a dealer tech, but that`s what it comes down to today. All the dearer cares about is money above all else. Once they have your money see how hard it is to get them to help.