It's funny how the market is willing to accept the Microsoft three finger salute and procedures like this. Yet if a computer-controlled car stalls but restarts and runs fine, the consumer still takes it in and demands a 'fix'.
Being in the business, all I can say is that it is a dark day for broadband growth if service providers expect the average user to be able to wade through Cisco's CLI.
Back in the Corps I worked on the A-6 fire control system. The aircrews would always doubt any 'fix' that just cleaned and reseated connectors - some with over 100 pins in a single plug. One day I was on the right seat ladder helping the navigator get an inertial nav system aligned. He had made two attempts to no avail. Took out the control panel, sprayed some freon on the pins and sockets, reattached and it popped up 7 minutes later - as advertised. Never had any more complaints about clean/reseat fixes after that.
Neil