Engine/Transmission (1998.5 - 2002) Retroactive 7/100 Warranty

[Terry]

I just noticed on the Dodge site. That Dodge is giving the original owners of 2001 and 2002 models the 7/100 power train warranty retroactively!



2001 and 2002 Models



· Sold new on or after July 9th, 2002



These vehicles will have the new 7/70,000 Powertrain Warranty, however, the warranty will be administered through a separate organization. The

Vehicle gets:

- 3/36,000 Basic Warranty

- Retains 24-Hour Roadside Assistance during 3/36,000 only and 24-Hour towing only for covered component failure to 7/70,000

- 7/70,000 Powertrain Warranty Coverage is the same as 2003 models

- Warranty is transferable to all subsequent purchasers at no cost



· Sold new prior to July 9th, 2002



These vehicles will receive the 7/100,000 Powertrain Pledge.

 

[Texas Diesel]

Can you post the link to where you read this? Thanks!

 

[Terry]

Full copy of warranty statement

The page wont link, but go the Dodge site and type warranty in the ask Dodge box. heres the full statement.











Warranty Coverage Announcement for 2003, 2002 & 2001 Model Years



On July 8th, the Chrysler Group of DaimlerChrysler announced new warranty coverages applicable on 2003 model year vehicles, and 2001-2002 model year vehicles sold new on or after July 9th, 2002.



The Warranty announcement highlights are:





2003 Models



· Basic Coverage - 3/36,000 (whichever occurs first)

- Everything except tires (warranty by manufacturer) and items added or changed after vehicle left plant - After 12/12,000 (whichever occurs first) these items are not covered:

1. Brakes (rotors, pads, linings, and drums)

2. Wiper blades

3. Clutch discs

4. Windshield and rear window

- Towing is covered to the nearest dealer if the vehicle cannot be driven because a covered part has failed.

- Warranty coverage only if a vehicle was built for sale in U. S. , registered in the U. S. , driven mainly in U. S. or Canada, and operated/maintained per the recommendations in the owner's manual. If the vehicle leaves the U. S. , except where specifically required by law, there is no warranty coverage on the vehicle if it is sold in or registered in countries other than the U. S.



· Powertrain Coverage - 7/70,000 (whichever occurs first)

- $100 deductible after 3/36,000 (whichever occurs first)

- Towing is covered to the nearest dealer if the vehicle cannot be driven because a covered part has failed.

- Commercial Vehicles are excluded from 7/70,000 (police, taxi, limo, postal, ambulance service).

- Warranty book lists covered components for:

1. Gasoline Engine

2. Transmission**

3. Driveline [Front Wheel Drive**, All Wheel Drive (AWD), Rear Wheel Drive, Four Wheel Drive (4x4)]

**Manual transmission clutch parts are not covered at any time

4. Cummins Diesel engine warranty is 7 years/100,000 miles

- After 5 years, if vehicle is still under Cummins warranty by mileage, the Powertrain Warranty covers repairs to the Cummins engine with a $100 deductible out to the 7 year/100,000 mile limit

· Corrosion, Emissions Warranty are unchanged

· Warranty stays with vehicle, is transferrable at no cost

· Modifications, Consequential Damage, Racing -- Not Covered

· Warranty Book advises customer:

- How to get warranty service

- How to deal with warranty problems (steps to take)

NOTE CHANGE: "If there is a dispute between you and DC Motors Company LLC concerning your maintenance of your vehicle, DC will require you to provide proof that your vehicle was properly maintained. "



2001 and 2002 Models



· Sold new on or after July 9th, 2002



These vehicles will have the new 7/70,000 Powertrain Warranty, however, the warranty will be administered through a separate organization. The

Vehicle gets:

- 3/36,000 Basic Warranty

- Retains 24-Hour Roadside Assistance during 3/36,000 only and 24-Hour towing only for covered component failure to 7/70,000

- 7/70,000 Powertrain Warranty Coverage is the same as 2003 models

- Warranty is transferable to all subsequent purchasers at no cost



· Sold new prior to July 9th, 2002



These vehicles will receive the 7/100,000 Powertrain Pledge.





Document ID: SSGIC90540

 

[Motorhead]

Terry, Thanks for the good news. WHAT IS the Dodge site address? I wonder why they did this retro-active on these trucks? I am about out of warranty (34,500mi) on the body but the powertrain extension is good.

THanks , Chris

 

[SnoKing]

SO, I have a 2001. 5 and I bought it in June 2001, if I understand this instead of the 3/36 basic warranty and the 5/100,000 Cummins warranty I received, I now have the 7/100,000 Powertrain Pledge. Can someone explain the Powertrain Pledge? SNOKING - Heading down to read manual in truck!!!!!!!!!!

 

[LBTRS]

I think you guys are getting your hopes up for nothing. I don't see anywhere that says it's "retroactive". There was a 7/100K warranty that was given shortly after I purchased mine in August 2001. It clearly states that this change is only for vehicles purchased on or after July 9th 2002.



"On July 8th, the Chrysler Group of DaimlerChrysler announced new warranty coverages applicable on 2003 model year vehicles, and 2001-2002 model year vehicles sold new on or after July 9th, 2002. "



I see no where that it says those of us with the plain 3/36, 5/100 warranty has changed.

 

[SnoKing]

2001 and 2002 Models

|

|

|

*Sold new prior to July 9th, 2002

These vehicles will receive the 7/100,000 Powertrain Pledge.





Document ID: SSGIC90540



SNOKING

 

[LBTRS]

Snow King,



I think thats just their way of saying that anything purchased prior to that remains the same as there was a 7/100K power train warranty going on at that time. It clearly says that the "CHANGE" is to trucks purchased after July 9th 2002.

 

[Cummins Cowboy]

so i bought my truck on july 18th '02 does this mean i really have a 100k powertrain warranty now. I was only told i have a 7/70k warranty on powertrain. This isn't that big of deal anyways because the cummins is covered to 100k anyways. I don't see why DC would extend warranties on older vehicles such as 01's

 

[SnoKing]

Regarding 2001's and 2002's



cummins cowboy





It says those sold new on or after July 9th, 2002 have the new 7/70k Powertrain Warranty.





Ray Trautman



*Sold new prior to July 9th, 2002

These vehicles will receive the 7/100k Power Pledge





It does not say these "did", it says "will" receive.

I will call DC today.



SNOKING

 

[SnoKing]

Just got off the phone with DC Warranty People. They claim that there is an error in this document. The Powertrain Pledge started on Nov 1st, 2001 and this will NOT apply to vehicles sold before that date. So we are SOL on this. I told him it is not what it says and he said they would correct it. I am going to go see my salesman (who is now the General Manager) with a copy of this later today and write a letter to DC.



SNOKING

 

[Tomscreek]

So now I'm confused. I have a 2001, purchased new in March 2000. I thought they came with a 100,000 mile power train warranty??

 

[SnoKing]

Read your owners manual. My 2001. 5 purchased in June 2001 has a 3/36 Basic, 5/100K Cummins. Chris

 

[BV]

Dodge URL

Motorhead - Try www.4adodge.com

 

[Motorhead]

Thanks BV! Hope to get this straightened out. Chris



Snow King, Keep us posted on this. They shouldn't be able to not include some 2001's. I purchaced mine in sept 2000. If I can help in any way let me know.



(DC) GEE,SORRY, WE MADE A MISTAKE ON THIS DOCUMENT. What a bunch of a... holes

 

[LBTRS]

Come on guys... . it clearly states who is covered and it's no one prior to July 9th 2002. Everyone prior to that stays the same. You guys are trying to add meaning to something that clearly isn't there. Snow King, you're wasting your time writing everyone as there is no mistake in that document. Could they have clarified it a bit more for those that like to read between the lines? Sure but that doesn't change the fact that the letter is correct as it stands. You have to read the whole document, don't just pick and chose one little piece like you're doing. It starts by telling what the document is about. That last part you keep pointing out when taken with the rest of the document just says that the guys prior have the warranty that was in effect at that time.



"On July 8th, the Chrysler Group of DaimlerChrysler announced new warranty coverages applicable on 2003 model year vehicles, and 2001-2002 model year vehicles sold new on or after July 9th, 2002. "

 

[SnoKing]

OK, here is Joe's response:

"The way it is stated, I can see how you might be let to believe that your vehicle would be covered for the 7/100. They came out with the 7/100,000 powertrain pledge around the first of this year. They are referring to 01 and 02 vehicles sold during that time frame, but not after the 9th of July. The difference is that the 7/100 is a pledge and is non transferrable. The 7/70 is a warranty and actually goes with the vehicle regardless of the owner.



I hope this sheds some light on the situation, but feel free to call for further explanation.



Glad you are enjoying your vehicle. Let me know if you ever have any automotive questions, I'm here to help.



Joe Kinsland

Lynnwood Dodge

425-771-2255"



Still SOL



SNOKING

 

[zman]

I had my truck in the shop this week for a little warranty work, so I showed them the info from the DC website. I got the same answer that Snow King got - the 7/100 only goes back to November 1, 2001 (or was that 2000) - although that's not exactly what it says... oh well.



Steve

 

[SnoKing]

Today DC removed the statement about 2001 and 2000 sold before July 9, 2002 getting the Powertrain Pledge. SNOKING

 

[magaliasram]

Purchased in July of 2000 my truck had a 3 year 36000 bumper to bumper with road side assist, The drive train had a 5 year 100000 mile warranty. For a considerable amount of cashola my 01 Ram has a 5 year 100000 mile $50. 00 deductible bumper to bumper warranty transferable. You didn't pay extra you don't get extra, you get exactly what your owners manual states. That from the words of my dealer. Only exception is falling into the incentive program. (7/70000 $50. 00 deductible transferable)