(Sorry, this turned out longer than I anticipated. )
We have 1 receiver, a Sportster, and 3 docking stations. One, a home station, in our fifth-wheel. The receiver works great in the fiver. We also have a vehicle docking station in each of our trucks. Her's (Tundra) is mounted to the windshield with the suction cup just above the dash. In my CTD, I built a mount for it on the back of the CB bracket (CB sits vertical on and parallel to the transmission hump).
The antenna setup is the same in both trucks. The magnetic puck is on the roof in the front, right corner (above the passenger's head. ) It is at least 8 inches from either edge of the roof. The wire runs under the weather stripping down the A-pillar and to the receiver. Both units are plugged into the cig lighter and use the FM transmitter wire to the truck's stereo.
The same problem occurs in both trucks. When we start up, the receiver says "Acquiring Signal" for about 20 minutes. Sometimes, after that, it will start working, sometimes not. It never says "Antenna not detected", so I think the antenna, wire, and hookup are OK. Right? After it does start working, the problem shows up again each time we shut off the truck. The reciever is sending a signal to the stereo because when I turn on the Sportster, the static disappears from the stereo on the designated channel. Turn off the Sportster and the static comes back.
If this only happened in one truck I would suspect the docking station, but both trucks do this. I suppose both dockers could be bad, but what are the chances of that? The receiver works fine in the home station, so I am pretty sure the receiver is OK. Any ideas guys?
I emailed Sirius 48 hours ago. Their website says 24 hour response time. Nothing yet. I also spent 1/2 hour on hold to talk to a real person. His response was... ... ... Aim the antenna to the north/northeast.
I told him A) How do you aim a magnetic puck, and B) Am I supposed to stop and re-aim the antenna every time I turn a corner? Needless to say, that was the end of our conversation :-{}
We are in northern Arizona, northeast of the Grand Canyon. Nothing here even remotely resembles a tall building. I can think of nothing to block the signal, especially while we are moving around town and not parked under a tree.
Any ideas? I am about ready to cancel our subscription.
Thanks for your time... ..... Steve
We have 1 receiver, a Sportster, and 3 docking stations. One, a home station, in our fifth-wheel. The receiver works great in the fiver. We also have a vehicle docking station in each of our trucks. Her's (Tundra) is mounted to the windshield with the suction cup just above the dash. In my CTD, I built a mount for it on the back of the CB bracket (CB sits vertical on and parallel to the transmission hump).
The antenna setup is the same in both trucks. The magnetic puck is on the roof in the front, right corner (above the passenger's head. ) It is at least 8 inches from either edge of the roof. The wire runs under the weather stripping down the A-pillar and to the receiver. Both units are plugged into the cig lighter and use the FM transmitter wire to the truck's stereo.
The same problem occurs in both trucks. When we start up, the receiver says "Acquiring Signal" for about 20 minutes. Sometimes, after that, it will start working, sometimes not. It never says "Antenna not detected", so I think the antenna, wire, and hookup are OK. Right? After it does start working, the problem shows up again each time we shut off the truck. The reciever is sending a signal to the stereo because when I turn on the Sportster, the static disappears from the stereo on the designated channel. Turn off the Sportster and the static comes back.
If this only happened in one truck I would suspect the docking station, but both trucks do this. I suppose both dockers could be bad, but what are the chances of that? The receiver works fine in the home station, so I am pretty sure the receiver is OK. Any ideas guys?
I emailed Sirius 48 hours ago. Their website says 24 hour response time. Nothing yet. I also spent 1/2 hour on hold to talk to a real person. His response was... ... ... Aim the antenna to the north/northeast.

We are in northern Arizona, northeast of the Grand Canyon. Nothing here even remotely resembles a tall building. I can think of nothing to block the signal, especially while we are moving around town and not parked under a tree.
Any ideas? I am about ready to cancel our subscription.
Thanks for your time... ..... Steve