Sirius/XM Radio Ripoff

[Simplysmn]

I renewed mine back in 08 after my 1 yr ran out and they offered me life time for less then 375 or around there and We have never had any problem's nor any bugging call's maybe they have changed but I love My Sirius and won't be canceling anytime soon

 

[jeepit]

I finally got around to calling today. After an initial conversation with a customer service rep, I was transferred to a different representative. I told him I was unhappy with the rate increases for royalties, internet radio, and 2nd radio discount. He said he understood and offered me 50% off on both my subscriptions. I accepted, got both radios renewed for a year from today, and got a $19 credit based on what was left on my existing annual subscriptions.



Not too painful. Probably 10 minutes on hold for each rep and 30 minutes total.

I did the same and got a 50% off my renewal for three years. I'm happy... ...

 

[rscurtis]

Arbitrarily giving large discounts to some people and not to others does not sound like a very good business model to me.

 

[Kry226]

When you have a monopoly, you can do anything you want. They said the merger would cut costs. Well how's that working now? Just like I expected...



My renewel comes in February and I cannot wait to see how they're going to stick me.

 

[NavyDood]

When you have a monopoly, you can do anything you want. They said the merger would cut costs. Well how's that working now? Just like I expected...

My renewel comes in February and I cannot wait to see how they're going to stick me.

Well, how much sticking did you endure?