Attention: TDR Forum Junkies This is part 2 of the saga, read part one here -
https://www.turbodieselregister.com/forums/showthread.php?s=&threadid=61789
I phoned Rocky Mountain Suspension this morning. Turns out they only took my order and credit card #. All the boxes were shipped direct fron Skyjacker. (I gotta get me one of those Internet businesses)
Fella on the phone was nice enough, told me I had 48 hours to not accept the shipment, but would I let him have Skyjacker call me back? OK I say...
Skyjacker calls within an hour. The person I talk to tells me someone must have mislabled one of the rear leaf springs (DR76) that goes with the 2. 5" lift kit and I have received one correct leaf spring and one mislabeled leaf spring that is from the 4. 5" lift. He says he'll have UPS pick up both springs and send me a new pair right away.
Cool, but what about the box of parts that is split open and missing who knows what? I ask. And what about getting only 2 shocks when I should have gotten 6? I ask.
He puts me on hold for a minute, returns and says there should be another box arriving today with the other 4 shocks and he'll fax me a parts list of what should have been in the split open box. OK I say...
Now for the good part
I get home and indeed there is a box just the right size to hold 4 shocks sitting next to my garage, only problem is the box has the same lousy packing tape job and is missing 3 of the 4 shocks. :{ And to add insult to injury the one shock that did make the trip to my house is the wrong part #!
Now I'm a patient man, but this is starting to sound like a soap opera for men and I don't like soap operas. Tune in for part 3 tommorow...
https://www.turbodieselregister.com/forums/showthread.php?s=&threadid=61789
I phoned Rocky Mountain Suspension this morning. Turns out they only took my order and credit card #. All the boxes were shipped direct fron Skyjacker. (I gotta get me one of those Internet businesses)
Fella on the phone was nice enough, told me I had 48 hours to not accept the shipment, but would I let him have Skyjacker call me back? OK I say...
Skyjacker calls within an hour. The person I talk to tells me someone must have mislabled one of the rear leaf springs (DR76) that goes with the 2. 5" lift kit and I have received one correct leaf spring and one mislabeled leaf spring that is from the 4. 5" lift. He says he'll have UPS pick up both springs and send me a new pair right away.
Cool, but what about the box of parts that is split open and missing who knows what? I ask. And what about getting only 2 shocks when I should have gotten 6? I ask.
He puts me on hold for a minute, returns and says there should be another box arriving today with the other 4 shocks and he'll fax me a parts list of what should have been in the split open box. OK I say...
Now for the good part
I get home and indeed there is a box just the right size to hold 4 shocks sitting next to my garage, only problem is the box has the same lousy packing tape job and is missing 3 of the 4 shocks. :{ And to add insult to injury the one shock that did make the trip to my house is the wrong part #!
Now I'm a patient man, but this is starting to sound like a soap opera for men and I don't like soap operas. Tune in for part 3 tommorow...
