That's why I asked what plate loading you had.
Many people (including myself) read what they see on the internet and order a heavy duty (3600 or 3850) DD clutch because they want to do it once and be done with it. Problem is, (like me), I never called Peter to get his advice on the right application for my truck.
The lever-style pressure plates are NOT designed for daily driving. My 3850 didn't break because Southbend had design problems... it broke because I was using it for the wrong application! I've found others are quick to jump on the wagon of blaming SB for failures when the product was used outside its designed application. With clutches, it's not always the bigger is better mentality that works best... I found out the hard way.
I'm not posting this in a negative way, but rather hoping more people who are in the market for a clutch will see this and take our experiences into consideration before going through what we have.
Glad you're on track to getting it fixed... Peter is a stand-up fellow, and their products are second to none.
--Eric