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I've seen reference to Star Tech several times. Who are they and what function do they preform? Do they have a web site? Thanks for info.
 
I have dealt with Star Tech a couple times. Generally when dealing with a totally possessed truck, the Star Tech crew has actually given good solid data and diagnostics info toward completely solving the problems we were incurring. They are Chrysler's go to team when the service dept runs out of things to replace to try and fix a problem.
 
They are group of people employed by DC that are there for dealer technicans who are needing help diagnoising problems with DC vehicles. Often some parts ordered by techs will be on restriction and must be OKed by STAR before the parts will be sent. This is mainly in warranty situations. Hope this helps.
 
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