stealer warranty work

[dseabaugh]

A couple of months ago I posted about a dealer in the very southern tip of Illinois about the great service I was reciving for my truck... . well tonight my bubble brst into a million pieces. I pulled the dash and all the related components to replace the leaking heater core. This particular dealer had all this apart a few months back replacing the evaporator right before my warranty died. I found several screws missing, only one loose nut holding the steering column up. all the nuts holding the heater/evaporator housing were so loose on the studs I unscrewed them with my fingers, and the hose for the evaporator drain is missing. Explains a few new rattles. Probably shook the heater core apart. I pulled out the passenged side floormat and the carpet underneath is soaked with antifreeze where it ran back in the cab since the drip hose is missing. I appreciate them fixing my door panel but I would rather have had the rest of the work done right. Connie says we TDR people need to get a network of garages set up around the country where we can get our trucks worked on by hardheads like we people that own them where the work will only be done right or they won't be touched. reminds me of when I used to go down to the implement dealer and sit there all day long and oversee the warranty work being done on my tractors as that is the only way it would be done right and not have to go back a second and third time. I am so dissapointed in this work I just can't take it. Time for some Southern Comfort.

 

[dseabaugh]

warranty

I think we need to buy our trucks just like DC does the CTD. No warranty other than safety recalls. I buy it I work on it. Discount the truck accordingly. If I new I was going to spend my time redoing some a hole's work and taking whitey from stealer to stealer so each one could redo the last ones sloppy work I wouldn't have ever bought a new truck. And to think Monday I was stupid enough to go see if I could order a new 2k3. Had tail pipe replaced at muffler shop today and found my trailer hitch cracked on both sides. second time. Really makes me feel bad for the poor blokes with the Comatose Stroker Phurds because the same DC dealer is also a Pherd Stealer too.

 

[jmeehan]

I hear you. If my truck ever needs to go to the shop for anything it's going to be on the back of a wrecker, because it'll have to be so broke I can't fix it.

I still haven't had the clock spring recall performed, and my transmission grinds a little on the 2/3 shift. I'd rather live with it like it is then let someone else possibly mess it up!

 

[illflem]

Report the good, bad and ugly dealers here http://dodgeram.org/buying_info/survey_dealer/Dealers.htm