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Steering play and wander

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Ok, I've seen quite a few complaints about steering slop/wander of which I have participated in. I think the best way to handle this is to file a consumer complaint at www.nhtsa.gov . I filed a complaint last August, and I have seen some others too, but not near enough to catch the attention of anyone. Please file a complaint at this site and be specific as to year, make, model, and component. If the government sees enough whining, they will, or might, look into it. Strength in numbers and all that. Dealerships are puppets. They can only remove and replace and call daddy (Diamler-Chrysler) for advice.



After poking my nose into this problem for the past several months, I have come to the conclusion that the steering gear and the track bar (4x4 only of course) are seriously undersized for the weight of the diesel engine. That’s probably nothing new to most of you. The problem I'm having is pitman shaft side play. I just measured this a week ago with a dial indicator and got . 008". To take up this slop requires about 20 to 30 degrees of steering wheel movement as measured with an angle finder on the center of the steering wheel. I also checked the thrust bearing adjustment on the input shaft and the over-center and off-center torque required to turn the input shaft. Everything was within spec here and actually toward the high side (16 to 17 in-lb over-center). Also, at 12,000 miles, that weak little Heim joint or rod end on the track bar has . 040" play. So now, I'm also dealing with drifting which is most noticeable at 50mph and up. I constantly have to keep correcting for the front end shifting around. The manual says that up to . 080" play is acceptable for the track bar joint. It probably is if you don't have to drive the truck. Take note that I have never been off-road since buying the truck new last February, and I'm afraid to now.



What has Chrysler done? The best I can determine is that they firmed up the valving on the steering gear which makes it harder to turn the wheel and give the feel of “tight” steering. It doesn’t work for me. Also, the service bulletin (TSB 19-10-97) advises making an over-center adjustment with the steering gear in the vehicle to tighten things up. Just crank it down 1/8 turn and see if this helps. But if you go too far it could bind or the wheel will not return to center after making a turn. It appears as if Chrysler is just avoiding the issue like putting a band-aid on a wound requiring stitches.



As a final comment, I make my living as a mechanical engineer. I have about 10 years experience in the business of designing industrial equipment, mechanisms, linkages etc. Not really any different in basic form from any steering system. If I ever designed something that performed this poorly, I would probably be looking to start a new career (translation: I would get fired). The only way to solve the steering issue on these trucks is for Chrysler to take a serious look at the design and fix it. They will lose money in the short term, but they will most likely have repeat customers in the long run. The TDR is a great place to share information and frustrations, but nothing is likely to happen unless a lot of us take some positive action. I only ask that everyone scream and shout (www.nhtsa.gov). If you have any comments or plan on taking action, please post a reply.
 
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I have been wondering about this “wander” for a long time now. Either my truck does not have it or I am completely oblivious to it. I would think that with my 2” leveling kit, stock track bar, stock pitman arm, stock drag link, stock everything I would have the wander. The only “adjustment” I have made is to roll the caster adjusters all the way forward. The only thing I have noticed is the tendency for the wider 315 tires to follow rain ruts and the crown of the road…but I do not have a “wander” so to speak
 
I agree with you on the side play of the pitman shaft. . I posted about it over a year ago (can't remember the name of the thread) and another member had taken a gearbox apart to find the cause of the slop. . If I remember correctly, the gearbox has a torrington-type bearing that the pitman shaft rides in. The older gearboxes used Torrington needle bearings, but the fellow that posted said that these bearings were not Torringtons and that there were less needles with spacers between the needles. For some reason, GM(now Delphi) which makes the gearbox, either has too large a I. D. bearing or too small of a O. D. shaft. I noticed the same problem on my '98 and on some other trucks that I checked. There is no way that I know of to eliminate the side play, short of finding a bearing with a slightly smaller I. D. . I haven't crawled under my '01. 5 yet-don't want to get depressed:( :( . Do a search in the archives, there has been quite a bit posted on the gearbox problems.
 
johnrv4



I've seen the post on the bearing your talking about, but thanks for mentioning it. I'm just trying to get some action from Dodge which probably won't happen unless several people die from complete steering failure. Not worth it to prove a point. Note that I'm on my second steering gear from Dodge with no improvement, and I recently tried an AGR unit that worked nicely for a couple hundred miles, but actually has more side play (. 010) than the stock unit I have now, and it was starting to leak. I'm sending this back after the first of the year. If they can find the trouble and fix it, I give them another try.
 
My truck has less than 4K miles and has had the play from the beginning. I filled out the form at the website you listed. Thanks
 
Junk columbs

And don't forget about the bad steering columbs! I have said this befor and I'll say it again. My truck has 69k on it and I have gone through 4 columb replacements under warranty. They are JUNK!!!!
 
grtescpa



For your information, I checked out my steering shaft and column and can't find any play in this yet. There is a little side play in the column shaft where it comes through the fire wall, but my main problem lies with the sloppy pitman shaft in the steering gear. I haven't been a Dodge truck fanatic through the years, so I'm not sure if the '97 is a different design. Steering shaft wise on the 2001 there is a u-joint on each end and a "rag" or rubber coupling in between which I assume is for absorbing shock. The aftermarket shafts I have seen do not include the rag joint which probably means it's just there to wear out.
 
WANDER

My 94 was a real bear to herd down the road when it was new.

The dealer i took it to replaced shocks, track bars,( welded the steering shaft slip joint:eek: :eek: :mad: I found out later), than read the service bulletins and replaced the balljoints that were too tight from the factory. :rolleyes: my truck drove great after that! With the tight balljoints the wheels stuck , you had to constantly over correct the steering!:( I love my truck buuuuuuuut the frontend is a POS, it also has shaken the seats running down the road since new, I drive the tire guys crazy--they hate to see me pull up!:rolleyes: :rolleyes:
 
What's the deal with the side-play?

D, sorry to hear about all of your problems... I don't understand what the big deal is with the side-play in the pitman shaft. Almost every vehicle that I have ever owned has had the same make and style of gearbox on it with no side-play (even after 100K). I would think that at least AGR would be able to get a handle on it. Of course, if the shafts are all a little undersized, a new one would have to be made(big $$$$). It almost seems like someone did a major screw-up when they produced them. I've seen some (on low mileage Dodges) that had so much side-play that I couldn't believe the seal wasn't leaking. I'll have to crawl under my truck and take a look. :(
 
I bought a rebuilt from PSS in Columbus and had it installed at around 90K miles. Also bought and intalled a NAPA track bar and had the ball studs replaced about then.



THe first thing that tightened up my steering was jettisoning the OEM shocks at 10K miles or so and installing KYB monotube shocks. The next thing that helped was installing the 19. 5" Yoko TY303 tires; with the stiff sidewall, a lot of steering 'uncertainty' went away. Installing the Flaming River steering shaft helped a little, but I really only did this for the longevity of the FR.



After that, finding a *real* good front-end man and getting a good alignment made a big difference in driveability. But there was still some wander. There was, finally, far more play in the steering whel than I liked; a mechanic showed me how worn the steering gear was.



Once I had the new gear and track bar installed and had the front end aligned as perfectly as it can be, I've had minimal wander. The truck drives like a sports car, expecially in the twisty, curvy mountain roads around here. A slight bit of steering correction is needed now and again, and it does have a bit of trouble with rutted pavement, but by-and-large, I'm finally pleased with how the truck runs.



After the problems I'd had with my new '84 200SX, my new '87 Formula 350, my used '88 F150, I set my expectations rather lower when I bought the Dodge. I haven't had too many problems with the truck, and I've worked around and through the truck's various 'characteristics'. Granted, it's taken 100K miles to get the truck *real* nice, but I intend on keeping the truck for another 100K-200K miles. I forgot to ask the salesman if I could get an extra $5000 of the price if I bought it sans warranty, since warranties are worth somewhat less than the paper they're written on.



Yes, it would be nice to be ably to buy something new that works as advertised, but I no longer expect high quality from Corporate America. They'll only produce good quality if it doesn't cost anything; high quality get laughed out of the planning room.



MHO. YMMV. PSTPA. CE.



Fest3er
 
DDrenkhahn



Thank you for your complete analysis of steering/wander problem. I'm taking my Dodge 01 back to the dealer for the second time for this problem. I have 19,000 miles on the unit. It's obvious that this bandaid repair will only last for a short period of time; therefore, requires a permanent fix of some sort. I would also like to join the others who plan to complain to nhtsa. Also like you stated, my vehicle has never been off a paved road and these problems should not develop like they have. Good luck to you and all the rest of us who plan on complaining about this situation.
 
If anybody is still looking at this thread, I took my truck back to the dealer for the area representative from Chrysler to look at for the steering problems. Of course, no problem can be found. Not a big surprise. The big surprise is that they say that nothing is wrong with my track bar. When I first posted, I had . 040" play in the track bar joint. Now, I have . 060".



But it's not just that.



-Rear main seal leak

-Engine oil leak at the power steering pump drive shaft

-Valve cover leaking at rear

-Gear shift stick rotates slowly. On its third revolution since new. Can't turn by hand though.

-LSD not releasing in turns even with a heavy load in the bed.



What I got from reporting these problems was some friction modifier added to the rear end. Everything else was "no problem found". What's really interesting is that there is oil hanging off the back of the pan rail and all over the back of the oil pan. How do you miss that?



I think what I'm dealing with here is a service department that lacks any sort of troubleshooting skills (they are short of brains), and/or they are trying to screw me. Time to move on and find somebody else. I'm through with Benson Chrysler-Plymouth-etc here in Greer SC. I highly DON'T recommend doing business with these people.



I just got my AGR steering gear back after being fixed under warranty. At least these folks, admitted that they sent me a defective unit. I believe I forgot to mention this when starting this thread.
 
Steering Play/Wander

DDrenkhahn



Hi! Since my last post the dealer replaced the track bar at 19,000 which helped some. Sorry to hear you have the other problems with your Dodge. I haven't had anything other than the steering play/wander problem. We did not hear anything back (and maybe we won't) from the NHSA so I put another one in yesterday.
 
I took my truck to my dealer on 1/29 because while my tires were up front they were wearing on the outside. the steering wasn't really tight but it didn't bother me. When they called to say the truck was finished is when I found out they replaced the Steering gearbox, on the ticket it says "gear power". I was told it was bad. If this is the case it was bad the day I drove my truck off the lot. The truck drives totally different, much tighter than it was. The replacement Part#52113500-AF, this is off the ticket. If the # is on the unit I can get it if someone interested.
 
Guess I will go a head a file a report, so add one more to the pool. Just so we are all on the same page, how are you terming or calling the problem..... excessive steering play and wander??
 
I had the gear box replaced on my 01 one month after I bought the truck. After several trips to the dealer and the old " seems alright to us" B. S. I brought a tarp and threw it under the truck steering box. Then I had one 18 year old diesel expert (dedicated dodge diesel mech. ) gently rock the steering wheel back and forth while the truck was not running I had the service manager put one hand on the pitman arm and the other on the input shaft to the box. The slop in the box and pitman shaft could not be denied. The truck needs to be on the ground or it will not show up as pronounced. This dealer is in Springfield Ga. near the S. C. border out side of Savannah. good luck, Brian
 
It's not just steering wander, it's also how the tires wear, lots of little things. Especially the fluid trail that my steering gear is leaving everywhere I go. Though my truck is an '01, I didn't find the problems in time to get it fixed under warranty. It now needs a steering gear, a track bar, and ball joints all around. :mad: If I was a lesser person, I'd throw the parts through a plate glass window at DamNear Chrysler Headquarters, the next time I'm up there visiting GLTDR friends.
 
1TUFFRAM



When reporting to NHTSA, the best thing is to be specific as to year, make, model etc. Also, pick the category that is as specific as possible to the problem (steering gear, power for example) if that's where your having trouble.
 
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