GLASMITHS,
I'm not makeing excuses for a bone head rep be it the installer or one of the guys working at bd but some times things between installer, customer, and product supplier can get lost in translation. I know exactly how you feel about lack of customer service as I feel I had the same disrespect directed at me from DTT or actually more from the owner. So you see just because we have had bad experiences with each others companies they still make a respectable product and not once did I say dtt has crap products, like you did about bd's products.
Ron
I'm not makeing excuses for a bone head rep be it the installer or one of the guys working at bd but some times things between installer, customer, and product supplier can get lost in translation. I know exactly how you feel about lack of customer service as I feel I had the same disrespect directed at me from DTT or actually more from the owner. So you see just because we have had bad experiences with each others companies they still make a respectable product and not once did I say dtt has crap products, like you did about bd's products.
Ron
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