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Thanks to DTT and Bob Berends

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I just want to publicly thank Bill Kondolay (and crew) and Bob Berends for all of their efforts in fixing my persistent transmission problem. I had been fighting an intermittent 3rd gear start problem since May, which started almost a year and a half after having the DTT parts installed.



I’ll spare everyone the details, but Bill and Bob spent countless hours trying to correct the problem. As it turns out, the problem was in the factory wiring harness (from the PCM to the transmission), which obviously had nothing to do with the DTT parts.



DTT provides top-notch customer service and in my case has gone above and beyond to ensure a satisfied customer.



KevinK
 
KevinK-



I agree with you. I met Bob at Muncie and he took the time to help me with a problem with my truck. He also did some tune up work on my transmission in Greeley. Good guy!!!



Robin
 
KevinK,



Where was your wiring problem at???????? I am on my third PCM... ... ... Everything is working awesome right now but the way my truck has been munching up PCM's I would at least like to check it out. Thanks.
 
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