Attention: TDR Forum Junkies 
I was searching for a vendor review section and was unable to find it, if I've placed this post in the wrong section, my apologies.
Short Story:
Just wanted to send out a Thankyou to Bryan Howell from Diesel Performance Products, Parts, BD & Cummins Diesel Performance as we hear lots of horror stories, but rarely happy stories. Bryan went out of his way to let me know the situation of my order, and to accommodate me in any way he could. I am super pleased with his service and will purchase from him again.
Long Story:
After trolling around on the forum for awhile I discovered that the paper filter seemed to be one of the most restrictive elements in the stock intake, and the Amsoil Nano filter was recommended in several situations. I spent some time on Amsoils website and decided instead of buying the preferred customer program again, which in turn would result in me buying more fluids than I knew what to do with(in order to justify the membership, and the it's so much cheaper when you buy bulk... ) I decided to be lazy and try to find the filter somewhere other than through Amsoil. (I was also confused as to which sku applied to my truck. ) While I was trolling I had seen posts from a vendor with a link below the avatar so I decided to check it out. I had already purchased the Cool Blue Hose from DPP and have been super happy with increased turbo noise, and turbo response, so after checking the TDR advertisers page and seeing them as a supporter I decided to order from DPP. Site layout is fine, placed the online order with 3 day shipping. (I used to work in a shipping receiving department and ground deliveries only were a concern when everything else was done, so I default to 3 day) I was excited to have it for the following weekend as I could check mileage difference since I was supposed to make a common trip from San Luis Obispo to Santa Cruz. Printed my receipt and went to bed.
I'm not sure if it was Monday or Tues but I received a phone call from Bryan @ DPP, stating that the filters were on backorder for him but he had been searching for one for me and wanted to know if I wanted to change the order as I had selected 3 day select shipping.
I was in complete awe by this. First that I received a phone call to let me know an item was unavailable, second the vendor was actually going out of his way to help me. I told Bryan that it was not a life or death situation, if a filter surfaced that would be awesome, but I could live without it. I was bummed as I love cheap and easy mods, but went about my day. Then on Wednesday I received and email from UPS letting me know that my package was in transit and should be here by Thursday. !!! Ha, no way. But there it was, next day air and on my doorstep.
So thankyou Bryan for going out of your way (or having nothing better to do) to get me the filter on time, I greatly appreciate it, and will shop with DPP again. Plus there's a TDR discount! Which I didn't know about.
I've had the Amsoil nanofiber stock airbox replacement filter in my truck for about two weeks now, and have to say I am very pleased with the results. The last couple weeks California has been seeing on and off rain dumps and I just pulled the filter out and it appears new. I have been unable to record any improvement in fuel mileage as I installed the filter about 2 days after I removed my muffler and added the Geno's muffler elimination kit. In translation, I drive around with the window's down in most conditions just so I can listen to the exhaust as it bounces off of objects and the sound at WOT has never been sweeter.
Short Story:
Just wanted to send out a Thankyou to Bryan Howell from Diesel Performance Products, Parts, BD & Cummins Diesel Performance as we hear lots of horror stories, but rarely happy stories. Bryan went out of his way to let me know the situation of my order, and to accommodate me in any way he could. I am super pleased with his service and will purchase from him again.
Long Story:
After trolling around on the forum for awhile I discovered that the paper filter seemed to be one of the most restrictive elements in the stock intake, and the Amsoil Nano filter was recommended in several situations. I spent some time on Amsoils website and decided instead of buying the preferred customer program again, which in turn would result in me buying more fluids than I knew what to do with(in order to justify the membership, and the it's so much cheaper when you buy bulk... ) I decided to be lazy and try to find the filter somewhere other than through Amsoil. (I was also confused as to which sku applied to my truck. ) While I was trolling I had seen posts from a vendor with a link below the avatar so I decided to check it out. I had already purchased the Cool Blue Hose from DPP and have been super happy with increased turbo noise, and turbo response, so after checking the TDR advertisers page and seeing them as a supporter I decided to order from DPP. Site layout is fine, placed the online order with 3 day shipping. (I used to work in a shipping receiving department and ground deliveries only were a concern when everything else was done, so I default to 3 day) I was excited to have it for the following weekend as I could check mileage difference since I was supposed to make a common trip from San Luis Obispo to Santa Cruz. Printed my receipt and went to bed.
I'm not sure if it was Monday or Tues but I received a phone call from Bryan @ DPP, stating that the filters were on backorder for him but he had been searching for one for me and wanted to know if I wanted to change the order as I had selected 3 day select shipping.
I was in complete awe by this. First that I received a phone call to let me know an item was unavailable, second the vendor was actually going out of his way to help me. I told Bryan that it was not a life or death situation, if a filter surfaced that would be awesome, but I could live without it. I was bummed as I love cheap and easy mods, but went about my day. Then on Wednesday I received and email from UPS letting me know that my package was in transit and should be here by Thursday. !!! Ha, no way. But there it was, next day air and on my doorstep.
So thankyou Bryan for going out of your way (or having nothing better to do) to get me the filter on time, I greatly appreciate it, and will shop with DPP again. Plus there's a TDR discount! Which I didn't know about.
I've had the Amsoil nanofiber stock airbox replacement filter in my truck for about two weeks now, and have to say I am very pleased with the results. The last couple weeks California has been seeing on and off rain dumps and I just pulled the filter out and it appears new. I have been unable to record any improvement in fuel mileage as I installed the filter about 2 days after I removed my muffler and added the Geno's muffler elimination kit. In translation, I drive around with the window's down in most conditions just so I can listen to the exhaust as it bounces off of objects and the sound at WOT has never been sweeter.
