I just received a van bulkhead this afternoon that I bought on eBay in December.
Due to your transaction not going through eBay channels, the following won't help, but might help someone in the future.
I was high bidder on a van bulkhead and the seller insisted on a money order. I sent the money order December 22, 2003 and waited a week and contacted the seller to check the status of the deal. I did not hear from him but noticed a couple of days later that he had been suspended by eBay. eBay recommended that I file an internet fraud complaint with the ICCFBI agency. I did this. The next time I was able to contact him I was told he had suffered a broken back in an accident but his wife would get the bulkhead out. After 60 days and no results, I filed an eBay complaint. I updated this every week but he never responded. All this time he was both buying and selling on eBay while ignoring me. I was then eligable to file a buyer protection claim in order to get a part of my money back directly from eBay.
Two days ago eBay closed my initial complaint due to no response from the seller. They recommended I file a fraud complaint with the USPS since the money order was sent through the mail. They also furnished me the address info for the Georgia Attorney General to file, since the seller is there.
I decided to try one more email to the seller. I informed him that a federal complaint had been filed with the ICCFBI, that a form was on the way to file a mail fraud complaint, that the state of Georgia would have the complaint within two days, and that I had requested a partial reimbursement from eBay. I told him that he might think twice about ignoring correspondence from any of these folks.
Within an hour he emailed me and stated that the bulkhead was being sent that evening (Wednesday). He was a little nasty in his remarks, but I reminded him everything was caused by his choices, not mine. The bulkhead arrived at 4:00 PM today.
If anyone has a problem with an eBay transaction just click on the SERVICES link at the top and you can find all the available remedies. I did not want to go as far as I did, but this seller was even blocking my emails and ignoring my requests for information. The threat of having to answer to eBay, state authorities, federal authorities, and the USPS finally got results.
Hope this helps someone if they have similar problems!
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