Nate,
Good to hear that it is turning out to be legit. I wouldn't worry about over-reacting when it comes to your credit info.
I had a similar problem once when ordering online. I got an email that simply said please contact us about your order though, so it wasn't as fishy sounding.
For whatever reason the card was kicked back as being an incorrect address. The address was fine. I called the vendor and the first customer service lady I talked to was a real PITA. She must have just hated life or something like that. She wouldn't listen to me at all. She told me that the address was wrong and that I needed to contact my bank. When I tried to tell her that that is the address the bank has she just kept telling me to call the bank. So I did and they verified the address was correct and so I called back and got a different lady. I explained what was going on and she said "okay, well I'll put a note in here that we verified the address and it will ship tomorrow. "
BTW, it was KitchenAid's online shopping site. I would consider them a very reputable business.
Good to hear that it is turning out to be legit. I wouldn't worry about over-reacting when it comes to your credit info.
I had a similar problem once when ordering online. I got an email that simply said please contact us about your order though, so it wasn't as fishy sounding.
For whatever reason the card was kicked back as being an incorrect address. The address was fine. I called the vendor and the first customer service lady I talked to was a real PITA. She must have just hated life or something like that. She wouldn't listen to me at all. She told me that the address was wrong and that I needed to contact my bank. When I tried to tell her that that is the address the bank has she just kept telling me to call the bank. So I did and they verified the address was correct and so I called back and got a different lady. I explained what was going on and she said "okay, well I'll put a note in here that we verified the address and it will ship tomorrow. "
BTW, it was KitchenAid's online shopping site. I would consider them a very reputable business.