Attention: TDR Forum Junkies 
I've got an interesting little story to share that some of you might enjoy.
I had a customer come in with a '03 cab and chassis hotshot rig.
He has 21,000 miles on it. One day his check engine light on the dash comes on. He's never had any problems whatsoever out of it. He takes it in to the dealer so they can check it out. They call him back at the end of the day and tell him the bill is going to be over $9000 yes, nine thousand dollars, and it's not covered under warrantee. They want to claim it against his insurance though since he has full coverage.
They said he had condensation in his fuel which caused all the problems. They have to replace basically every component that fuel touches. Fuel lines, injection lines, lift pump, high pressure pump, all 6 injectors, all sensors, everything. He decided to take the truck home since there were no noticeable problems.
This is when he brought the truck to me. I test drove it and it seemed fine. Very strong, both off-idle and topend. Surprisingly quick since it's so light.
He then took the truck in to a second dealer about 90 miles away where he actually bought the truck. The next day, they call him back and give him almost the exact story. The total bill is already over $7000 and counting. He's got condensation (which isn't covered under warrantee) in his fuel system and everything has to be replaced. Luckily though, he can claim it on his insurance policy. They went on to say that they've already done this (insurance claim) for 6 other customers. They also said, all of his sensors are rusted from the condensation.
What do you guys think?
No "water in fuel" light warning.
No loss of power.
Just a sudden check engine light and a $9000 claim against your insurance policy.
If this happens regularly, insurance companies are going to be VERY hesitant to write policies for Dodge Cummins equipped trucks or raise rates tremendously.
It's a pretty shocking story to me.
The owner took the truck from the dealer and it still driving it. Rusty sensors and all.
Any input?
I had a customer come in with a '03 cab and chassis hotshot rig.
He has 21,000 miles on it. One day his check engine light on the dash comes on. He's never had any problems whatsoever out of it. He takes it in to the dealer so they can check it out. They call him back at the end of the day and tell him the bill is going to be over $9000 yes, nine thousand dollars, and it's not covered under warrantee. They want to claim it against his insurance though since he has full coverage.
They said he had condensation in his fuel which caused all the problems. They have to replace basically every component that fuel touches. Fuel lines, injection lines, lift pump, high pressure pump, all 6 injectors, all sensors, everything. He decided to take the truck home since there were no noticeable problems.
This is when he brought the truck to me. I test drove it and it seemed fine. Very strong, both off-idle and topend. Surprisingly quick since it's so light.
He then took the truck in to a second dealer about 90 miles away where he actually bought the truck. The next day, they call him back and give him almost the exact story. The total bill is already over $7000 and counting. He's got condensation (which isn't covered under warrantee) in his fuel system and everything has to be replaced. Luckily though, he can claim it on his insurance policy. They went on to say that they've already done this (insurance claim) for 6 other customers. They also said, all of his sensors are rusted from the condensation.
What do you guys think?
No "water in fuel" light warning.
No loss of power.
Just a sudden check engine light and a $9000 claim against your insurance policy.
If this happens regularly, insurance companies are going to be VERY hesitant to write policies for Dodge Cummins equipped trucks or raise rates tremendously.
It's a pretty shocking story to me.
The owner took the truck from the dealer and it still driving it. Rusty sensors and all.
Any input?
)
