Warranty denied on stock truck

[ttreibel]

This thread is one good reason to get a locking gas cap. The caps cost less than 15 bucks at DC and will keep those jealous 6. 0L Ford guys from putting something funny in the tank of the mighty Cummins

 

[Cooker]

WTF... File a claim with the insurance company... Something certainly does not sound right to me...

 

[Pit Bull]

Sounds like vandalism to me. That is one reason I do have a DC locking fuel cap. Someone is putting something in these fuel tanks, otherwise this type of problem would be widespread.

 

[Steve M]

And thus PitBull spoke,

"Cummins does not say "not" to use conditioners, they say that they don't recommend conditioners. "

The word of Cummins God is written. Yet we assume they are stupid and we know more. Therefore we pour in the fuel additives thinking we're fixing something that those less smart than we don't know how to do. Pure genius!

 

[E7mack96]

slightly off topic.....

Will insurance pay for vandalism??



I have a class 8 truck that the front rear went out. The fluids were changed recently by me, and were still full last time I pm'd the truck.



Last week the front rear burnt up, I mean white hot metal. We had it towed to dealer. They said not a drop in front rear, but rear rear is full, and looks good. No leaks on front rear as they can tell.



A new eaton complete rear end is 7,800 dollars, and dealer says its as if someone drained out the fluid. I think they may be right.



Would someone sabotaging a truck by draining the diff fluid be a valid claim on insurance.



I am with Acuity. They already charge us 60,000 per year. I just can't afford basically 8,000 right now. The dealer denied warranty, cause it was dry. They said they have never seen one torn up so bad ever. Driver left yard and drove maybe 50 miles when it went out.



And, no there was no gear oil on the ground where he was parked.



Sorry its' so long,



E7

 

[DPKetchum]

Call Them. Tell them situation and THEY will send a adjuster out to determine. sometimes it will be a three way discussion. All party's will have a sit down etc. doesn't hurt to ask and SEE. That why YOU have WARRANTIES AND INSURANCE.

 

[Prairie Dog]

Dang, there it went again. My B. S. meter just pegged and the scam alert popped up on my computer.

 

[Ron Bissett]

The light is amber

An amber is a signal to check some thing, How can the truck run fine, above average and have some components that are rusting out and will fail soon , how do the dealers( two,) know this have they pulled the components how do the stainless steel lines rust. Sound like the Law enforcement should investigate this as it sounds like a way for some slick dealer to get extra profit , or we have the pox put on us. Ron Bissett in Metro Louisville KY:-{}

 

[Pit Bull]

Originally posted by Steve M

And thus PitBull spoke,

"Cummins does not say "not" to use conditioners, they say that they don't recommend conditioners. "

The word of Cummins God is written. Yet we assume they are stupid and we know more. Therefore we pour in the fuel additives thinking we're fixing something that those less smart than we don't know how to do. Pure genius!

Steve, the fuel suppliers put additives in the diesel fuels they sell and each supplier uses different additives. If I were you and felt like you do about additives I would not use them. I'm going to use additives and if my VP44 or lift pump fails I will have DC fix it if, still under warranty.

 

[rbattelle]

Some fishy things I'd like cleared up.



1. An '03 cab-and-chassis "hotshot rig". What does Strick-9 mean by "hotshot"? Was this thing cranked up with injectors, fueling box, exhaust, intake, propane, nitrous, the works?



2. "Condensation in the fuel". What? I'm sorry but sufficient quantity of condensate is not going to build up to the point where it ruins the entire fuel system. You'd have to fill the tank with 50% water 50% diesel, and we all know it would run like crapola.



I think we're missing some details here. What was the DTC? What, if any, fuel additives were in use? How, exactly, do you diagnose "condensation"? Seems to me you'd have to saw the stop of the fuel tank off and look inside to see if there's drops of water all over the top. Where was the WIF light?

 

[WadePatton]

hotshot

I think is just a term for towing trailers commercially, or semi-commercially. OTR in a pickup basically.



Has nothing to do with BOMB's.

 

[Pit Bull]

Originally posted by rbattelle

Some fishy things I'd like cleared up.



1. An '03 cab-and-chassis "hotshot rig". What does Strick-9 mean by "hotshot"? Was this thing cranked up with injectors, fueling box, exhaust, intake, propane, nitrous, the works?



2. "Condensation in the fuel". What? I'm sorry but sufficient quantity of condensate is not going to build up to the point where it ruins the entire fuel system. You'd have to fill the tank with 50% water 50% diesel, and we all know it would run like crapola.



I think we're missing some details here. What was the DTC? What, if any, fuel additives were in use? How, exactly, do you diagnose "condensation"? Seems to me you'd have to saw the stop of the fuel tank off and look inside to see if there's drops of water all over the top. Where was the WIF light?

Rbattelle excellent points, sounds like sugar in the fuel and then your insurance would cover it under vandalism (comprehensive). Also it does not seem logical that if the truck was running fine why you would need to spend $9000 to replace everything. Sound like Strick 9's customer was on crack Maybe he dropped some in his fuel tank :-laf

 

[Cooker]

I just wanted to address PitBull and Steve M's comments on fuel conditioners for some to others viewing this thread.



There are two types additives to deal with water in the fuel. One will displace the water from the fuel so it sits in the tank and the other carries the water with the fuel so it hopefully get's caught by the WIF separator but could potentially be passed on to the injection system.



I have not personally seen it myself, but I understand that some OTR trucks have a drain on the fuel tank to remove the standing water that may be left in the tank over several tanks of fuel and the displacement type of additive.



Here are the two links on Cummins site that I could find that dealt with additives.



This link says they are "not necessary":

http://www.cummins.com/na/pages/en/....cfm?uuid=930671A5-04CE-11D4-98530004AC33EA57



And this one addresses pour point depressants and states many commercailly available fuels already have them added to it:

http://www.cummins.com/na/pages/en/....cfm?uuid=930671A5-04CE-11D4-98530004AC33EA57



I did not find one that says they are "not recommended" or to not use additives at all.







As far as this thread is concerned, I have a hard time believing it is any kind of vandalism. Especially since the one dealer has dealt with the same issue on several occasions already.

 

[frijole]

FUEL!

I fuel up ONLY at T/A stations! I keep receipts, (forever), and have only ONE source for fuel. IF I have a problem with contaminated fuel, I have only ONE place to go back to, WITH DOCUMENTATION! Maybe you guy should think about having only ONE source of fuel. I know it's darn hard, but limit yourself to one company's product, that way you have some recourse.

Funny this is all happening in Texas, (for the most part). Maybe somebody has it in for diesels? Food for thought. R

 

[scotty1]

03 Cab and chassis?

I'd like to know more about the truck... did DC make a cab and chassis for 03'. No. Thats the first thing that tells me... bogus.

 

[Steve M]

You can order a cab chassis. Go to dodge.com then Ram trucks and build my truck. You can specify bed delete. I think it's only $400-.

Very good idea in my ever so humble opinion to try to buy from only one station. I do that for the most part during the week while I'm working with my truck. There's one Shell station centrally located in my work area that I use. I keep all receipts and write the mileage on them.

I like the idea of a drain in the tank.

 

[Big_Daddy_T]

dont get em goin steve. Pretty soon everyone will want a petcock on their tank.

It does sound like a good idea. Especially for us high volume fuelers. I burn 25 gallons about every two days. I bet my tank is all sorts of fouled up.

 

[Spooled-up]

I could see those eco terrorists getting wind of this and pouring water in our tanks knowing it will cost us. I would hate to have to pay more for insurance because I choose to drive a diesel. It just doesn't seem right.

 

[Pit Bull]

Originally posted by DMKelley

I could see those eco terrorists getting wind of this and pouring water in our tanks knowing it will cost us. I would hate to have to pay more for insurance because I choose to drive a diesel. It just doesn't seem right.

Just go to DC and for around $15 you can buy a locking fuel cap that is made for your truck. No more worry

 

[Strick-9]

I've got a quick update for you guys. The customer just called me a few minutes ago. During his last fillup he added some fuel injector cleaner in the tank. He said it "seems" to be running better. He's still getting 19 mpg like it always has.



A few members wanted to know the DTC that the scanner found.



He didn't ask for the actual DTC nor did they offer it. All he knows is that he paid $60 to diagnose the problem (check engine light). When they told him to contact his insurance company for a $9600 bill (the second time), he took the truck and left. He added some fuel injector cleaner and that's it.





I didn't realize that some people have never heard of "hotshot rigs. " They are everywhere down here. That's a truck without a bed that is used for commercial hauling. 90% of the time they are regular cabs. Many times the owner builds his own bed to accomodate his needs with built in toolboxes, 5th wheel hitch, welding machines, etc. I believe the rear axle is narrower than the standard dually axle as well. As for the other differences, I don't know.