My '99 2500 dash is toast. It is literally in pieces. I purchased the truck new and the dash is covered with custom dash cover since new,and windows "cracked" for ventilation when parked. I'm sure the cracks were there prior to my warranty expiration but I did not notice the cracks untill just after 36 month date. So no dealer help. Also the front dash bezel is cracked.
After this discovery I would ask Ram owners of similar trucks if they had dash cracking... Most said yes. A number of them said " No" but then we looked at their dash only to find THE CRACK or cracks.
I'm sure this failure, along with lift pump failures are outside of statistically accepted failure rates for the industry, but what can one do?
Richard Martel
Florida Keys