Fram's responce to the TSB
Cummins Bulletin® August 2002 TECHNICAL INFORMATION
It has been brought to our attention that a few DaimlerChrysler service
technicians are recommending that the FRAM PH3976 filter not be used on
Daimler Chrysler vehicles with the Cummins 5. 9L Turbo Diesel engine and
that use of these filters can cause damage to the engine. Daimler Chrysler
has informed us that they released a Technical Service Bulletin to their
dealerships communicating a potential contamination issue and recommending
the use of Fleetguard manufactured filters.
FRAM has been selling PH3976 filter for this engine application since the
engine platform launch and it has maintained an extremely reliable service
record. Late in 2000, Cummins and Daimler Chrysler brought to our
attention a low incidence failure mode in their Cummins 5. 9L Turbo Diesel
engine of the piston cooling nozzle plugging, resulting in engine failure.
The plugging was caused by contaminates lodging in the nozzle. The
contaminants included metal chips, calcium carbonate, polyethylene, and
styrene butadiene that are not associated with filter manufacture, and a
neoprene compound, which is used as a sealant on the tapping plate of the
filter. There were also several other engine warranty issues determined
unrelated to the piston cooling nozzle plugging that were part of the
engine failure sample. A small amount of neoprene rubber was used in the
FRAM filter as a sealant.
Throughout our investigation with Cummins & DaimlerChrysler on various
engine failures, no conclusive evidence was found to assign cause to
filters or other contamination sources. However, driven to satisfy our
customers, the FRAM engineering team made modifications to the design
eliminating the neoprene and expedited development and manufacturing to
release a revised filter model number to PH3976A. With the design change
on the PH3976A completely removing the use of neoprene, there is
absolutely no validity in comments that the Fram filter should not be used
for this application or that it may cause engine failures associated with
plugged nozzles.
The Honeywell Consumer Products Group warranty policy also protects the
consumer if it is determined that a FRAM filter is responsible for damage
to an engine due to defects in design or workmanship. This information
should be openly conveyed to our customers if they have any concerns or
apprehension about using a FRAM filter for this application.
If I'm not mistaken DC has withdrawn that TSB under threat of lawsuit from Fram. They're still cheap filters though and I wouldn't use one.