I daresay your grid heater ain't workin'. This should get you started on troubleshooting the problem.
In short, get an volt-/ohm-meter and verify the circuits.
In detail, using my '98 wiring as a reference (your wiring may use different colors):
- fuse #9 (side of the dash by the driver's door) should have +12VDC when the key is turned on.
- One of the control posts on each relay should have +12VDC when the key is on. These are LG/BK (light green/black)
- The other control post should be grounded when the PCM activates the relays. These are yellow/black (YL/BK) and orange/black (OR/BK). The PCM might control each relay separately.
- One of the large posts on each relay should always have +12VDC direct from the battery.
- The other large post should have a short circuit to the heater posts on the intake manifold (very nearly zero ohms in practice).
- Each grid heater should show somewhere around 0. 1 to 0. 15 ohms between the manifold lug and ground. Failure is indicated by an open circuit (infinite resistance).
- You should have a short circuit between the engine block and the batteries' negative posts (again very nearly zero ohms).
If things aren't good, you may have to trace the wiring through various junction blocks and connectors.
If all looks good, you can manually operate the relays by connecting the YL/BK or OR/BK control post to ground (negative) and momentarily connecting jumpering the other control lead (LG/BK) to +12VDC. You should hear and feel the relay click if it is working properly, and you should see the battery voltage drop significantly if the heater is working. You can test the heater by using a good jumper cable between the battery's POS post to the heater post on the manifold; use caution to avoid shorts and sparks and to avoid damaging the threads on the manifold post.

Connect the volt meter to either battery and look for the voltage to drop significantly when the heater is powered up; you should even get a decent spark when you make the connection.
If the relays are bad, you can replace them with an OEM unit for $150 or so, or you can replace them with better relays; see
http://murent.us/dodge-heater-relay/.
Keep us posted.