I emailed them last night and here is their response.
Hi Joe, We don't ask if people are using programmers, so I can only generalize about that engine type. We have indeed seen poor results in diesels running synthetic oil -- not all diesels, and there's not anything wrong with Amsoil per se, but we do tend to see higher metals in diesels running synthetics than those running petroleum-based oil. While we do like bypass filters (they keep the oil cleaner than it would be otherwise), there is no filter we know of that can remove wear metals from the oil. The metals are just too small. I do think the soot and wear could be related to the short trips, and if that's your typical driving conditions then short oil changes may be all you need to help clean things up in your Cummins engine. If it were me, I would change the oil first, since it's an easy thing to change. Also, I would run a shorter oil change. If you don't want to try a different type of oil, then maybe just run a shorter oil change and see if that helps.
Sincerely, Kristin Huff
Hi Joe, We don't ask if people are using programmers, so I can only generalize about that engine type. We have indeed seen poor results in diesels running synthetic oil -- not all diesels, and there's not anything wrong with Amsoil per se, but we do tend to see higher metals in diesels running synthetics than those running petroleum-based oil. While we do like bypass filters (they keep the oil cleaner than it would be otherwise), there is no filter we know of that can remove wear metals from the oil. The metals are just too small. I do think the soot and wear could be related to the short trips, and if that's your typical driving conditions then short oil changes may be all you need to help clean things up in your Cummins engine. If it were me, I would change the oil first, since it's an easy thing to change. Also, I would run a shorter oil change. If you don't want to try a different type of oil, then maybe just run a shorter oil change and see if that helps.
Sincerely, Kristin Huff