Gentlemen, as I see it, advertized claims of "undetectable trace" of performance enhancing equipment are creating distrust of the consumer when legitimate problems are brought in. Chrysler might be more willing to work with dealers on problem issues if they knew that those of us who are willing to "Pay to Play" were honest about it when we came in to have work done. In my area, none of the dealers are even willing to look at my "modified" truck (the '99), and so far 3 local dealers are refusing to work on my "stock" truck (the '06). Granted, some of the problem with the lack of support for the new truck is the number of problems that it has had (13 trips in for repair so far), and the fact that I contacted the Chrysler local rep to try to resolve one of the issues.
While having a conversation with one of the service advisors at one of the dealers, he let slip that Chrysler had pulled their 5-star rating and refused to pay them for any more warranty transmission work due to several repairs being made where the individual had some "questionable" modifications, but they had done the repairs under warranty anyway.
In my case on my '06, I just paid a dealer to download a TSB reflash to the chassis computer in order to repair a problem that mysteriously appeared when the previous dealer downloaded an updated flash earlier. Since the truck was right over the 36K limit, the previous dealer refused to put the TSB on without charging me. They said they wouldn't be paid by Chrysler if they did the work under warranty, and suggested that I contact Chrysler directly. I just took it to another dealer and paid them instead - wasn't worth the hassle.
I realize this is getting away from the subject of the post, but I wish that those who are trying to "Pull one over on the enemy" would re-think the consequences of their actions, and the price that all of us may pay in the end.
TDR motto - You are your own warranty station!! if you PLAY.
Jeff