Questions @ dealer on HO 6.7L

[BrianJ]

You guys wanted the proof. Here it is. Photos of signs on trucks are on their lot displaying the offer.





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Maybe it's just me, (somewhat of a photography buff and someone who spends a bit of time in photoshop, but it sure seems the text is added on top of these images, not physically on the truck. No offense meant here, but these images sure appear photochopped to me. I probably shouldn't post this before opening the images at home in photoshop and looking at much closer pixel level, but it sure seems the text is added on top of the image (i. e. text is completely flat compared to the image).

 

[CUMMINZ]

Brian,



I took the photos myself with my Blackberry and call David Neal on the card below. He will verify. And tell me why I would photoshop the photos?

 

[CUMMINZ]

HB,



Went by the dealer today and thoroughly questioned them. It is not a driveline warranty. The driveline is the normal 100k x 5 years I believe he said. The oil changes are every 7. 5k, and the engine is warrantied for life which includes all parts that are touched by the engine oil.

 

[HBarlow]

Okay, so what they are really offering is a lifetime warranty on the Cummins engine long block. In most cases, the driveline warranty is the basic 3/36. A couple of model years offered a longer one but most standard factory warranties have been only 3/36. I think 2002 offered a longer one and perhaps 2005. The '01, '06, and '08 I've owned have been 3/36 with the exception of the Aisin six speed whic is 180 miles IIRC.

With the track record of an unmolested Cummins long block that we all know is legendary they aren't taking a huge risk and besides that, many owners trade for a new one in five or six years when their truck loan is paid off without putting a lot of miles on them.

I would assume that in the event of an injector failure that resulted in a melted piston, scored cylinder walls, etc. they would claim the failure was not internal and not related to parts that are touched by engine oil and deny the claim. They would probably look very closely at the engine service history and do a dump of the engine's operating history recorded in the ECM to look for evidence of magic black boxes or other performance enhancements.

They're doing this with an aftermarket warranty. Most aftermarket warranty companies go out of business every three to five years dumping all their existing warranty obligations then start up under a different name. Years ago I was F and I manager (finance and insurance) in a Ford store. I refused to even mention aftermarket warranties to my customers when I arranged finance and completed the purchase documents. Aftermarket warranties meaning any warranty not offered by the manufacturer are about as valuable as damp roll of toilet paper IMO. I would never buy one and have only sold a small few because the buyer wanted one.

If a potential buyer is committed to buying a new Ram from that dealer the warranty might be a nice frill. As another member wrote above, "what do you have to lose?" However, if a person makes a buying decision based on that warranty I personally think he is counting on something that probably won't be anything more than a forgotten promise if he ever has an engine failure. But each to his own.

 

[CUMMINZ]

Maybe it's just me, (somewhat of a photography buff and someone who spends a bit of time in photoshop, but it sure seems the text is added on top of these images, not physically on the truck. No offense meant here, but these images sure appear photochopped to me. I probably shouldn't post this before opening the images at home in photoshop and looking at much closer pixel level, but it sure seems the text is added on top of the image (i. e. text is completely flat compared to the image).

Brian,



We are still waiting on your PhotoShop inspection:-laf

 

[surfbeetle]

Just by looking at the photos as posted, my first glance thought was that it was Photoshopped because when you look at the edge of the photo and compare it to the baseline of the text, they are parallel. I would expect that the text would have been applied to be even with the body line of the window or body. When using the RAM logo as a guide, the white text would appear to have been applied crooked if the text was real. Look at the pictures, no matter what angle the truck appears, the text is still dead on to the edge of the image.

 

[CUMMINZ]

Just by looking at the photos as posted, my first glance thought was that it was Photoshopped because when you look at the edge of the photo and compare it to the baseline of the text, they are parallel. I would expect that the text would have been applied to be even with the body line of the window or body. When using the RAM logo as a guide, the white text would appear to have been applied crooked if the text was real. Look at the pictures, no matter what angle the truck appears, the text is still dead on to the edge of the image.

So Beetle what you are saying is whoever placed the letters on the side of these two trucks really did a good job:-laf

 

[BrianJ]

Brian,



We are still waiting on your PhotoShop inspection:-laf

Still looks that way to me, but I could really care less so not worth debating it further. The lettering is flat compared to the rest of the image, some signs of font pixilation at the edges are evident, and the surface/paint of the truck between letters appears unchanged. If real, someone did a hell of a job installing individual letters.



Bottom line, you said they were real so I bowed out not really caring one way or the other.

 

[surfbeetle]

So Beetle what you are saying is whoever placed the letters on the side of these two trucks really did a good job:-laf

Yep, so good that they even lined them up to the edge of the photo that hadn't been taken at the time that the letters were applied... LOL



Btw, I have 14 years experience using Photoshop, since version 3. 5. Nevertheless, I would love to have the oil changes and warranty included.

 

[surfbeetle]

I meant that if the text looks like it was added to the picture after it was taken and it lines up too perfectly with the edges of the images. What's really funny is that you are getting all worked up over a couple of stupid photos.



BTW if you wanted to prove your point early on, you should have done the video in the first place, there's no disputing that. It was sure fun to see what lengths you were going to just to prove it.



Oh and one last comment, at the current prices for a new truck and their reliability (sarcasm here), I'm not giving up my 12 valve truck anytime soon, lifetime warranty or not.

 

[CUMMINZ]

HB,



I did revisit the dealer this week with a few more questions. The sales manager told me all parts that touch oil was covered. I did present the idea of a failing injector that would overheat a piston and he could not answer me so we visited one of the service reps. He told us that the turbo is not covered for life but the engine would be. Learning more all the time. It is still a great deal.