I found an adjustable ball joint for my truck last week and had it installed today. The truck now drives like a dream. I've driven 102 miles since the install and as far as I can tell it's absolutely perfect. It pulled to the right before the install.
Here's what happened. I went to the alignment shop that I get all my wheel and tire work done and ask if anything could be done about the pull to the right. Don listened carefully to my tail of woe with a silly grin on his face and when I got through he said "sure, I can fix it". I naturally wanted to know how he was going to do that since there were no adjustable ball joints for the new Dodges. He then took me out to the shop, reached in a drawer and pulled out a box that said, adjustable ball joint for '03 3/4 and 1 ton Dodge, or something like that. I ask him where in the world he found that and he said "one of his sources". How much, was my nest question and he said $110 plus $76 for removing the old ball joint and installing the new one. I was mulling this over, knowing all the while I had to have it when he said D/C will warrant it. Pay for the entire instillation. He told me to go on down to the dealer and tell them my truck pulls to the right.
Now get this, I didn't even buy my truck from this dealer and told Don that I'd better see if my dealer would warranty it first. He said sure, go ahead. Now these 2 dealers are about 75 miles apart so I headed straight for my dealer and he gave me the runaround but didn't say no. He also had never heard of an adjustable ball joint for the '03. In the end I decided he probably would not warranty the work so a couple of days latter I went back to see Don and he again told me to check with the local dealer. Since I didn't buy my truck there I thought, fat chance of getting this dealer to do anything.
I talked to the service manger and he said sure we'll warranty it and picked up the phone and called Don to see if he could get me in right then. Don said no but he could get me in Monday at 10 AM. I made the appointment and was out of there around 2 PM with the most beautiful driving truck in TX.
All I can say is D/C must know about the problem some of us are having and are trying to make us happy.
Here's what happened. I went to the alignment shop that I get all my wheel and tire work done and ask if anything could be done about the pull to the right. Don listened carefully to my tail of woe with a silly grin on his face and when I got through he said "sure, I can fix it". I naturally wanted to know how he was going to do that since there were no adjustable ball joints for the new Dodges. He then took me out to the shop, reached in a drawer and pulled out a box that said, adjustable ball joint for '03 3/4 and 1 ton Dodge, or something like that. I ask him where in the world he found that and he said "one of his sources". How much, was my nest question and he said $110 plus $76 for removing the old ball joint and installing the new one. I was mulling this over, knowing all the while I had to have it when he said D/C will warrant it. Pay for the entire instillation. He told me to go on down to the dealer and tell them my truck pulls to the right.
Now get this, I didn't even buy my truck from this dealer and told Don that I'd better see if my dealer would warranty it first. He said sure, go ahead. Now these 2 dealers are about 75 miles apart so I headed straight for my dealer and he gave me the runaround but didn't say no. He also had never heard of an adjustable ball joint for the '03. In the end I decided he probably would not warranty the work so a couple of days latter I went back to see Don and he again told me to check with the local dealer. Since I didn't buy my truck there I thought, fat chance of getting this dealer to do anything.
I talked to the service manger and he said sure we'll warranty it and picked up the phone and called Don to see if he could get me in right then. Don said no but he could get me in Monday at 10 AM. I made the appointment and was out of there around 2 PM with the most beautiful driving truck in TX.
All I can say is D/C must know about the problem some of us are having and are trying to make us happy.