Poor Cab Heat
I simply told the service manager that I had read on the TDR website, that a TSB had been issued for my truck allowing the cruise control to activate the high idle feature, allowing for the truck to idle for extended periods of time.
The diesel tech was able to find the TSB by searching for "Poor Cab Heat", and while he mentioned that it didn't reference the 4. 5 truck, he'd look at the ECM anyway. Within five minutes he had returned telling me that it was an option that just needed activated, and that it was "Cool".
Ed Shults of Warren has been a stand up service department. When I asked them if I could bring in my own synthentic oil for the next service, the service manager said that several other truck owners do, and it's not a problem.
I'm going to search the forums, because there was another post I ran across late last nite during a Microsoft Exchange migration that referenced the actual TSB. I'll reply with the tsb number.
Chris