After 50+ days of going through all of that mess with Dodge, I paid the $5200 (when it would have only cost me $3800 if they didn't mis-diagnose the first time), picked my truck up, and drove straight to the Toyota dealer the next morning.
I said here's a $15K check, you're gonna take this truck, and I want that one. So I'm now the owner of a 2006 Tacoma QC 4x4 TRD w/ 100K mile bumper to bumper.
Dodge fixed my truck for $1100, mis-diagnosed it, it broke the next day, they wanted to charge me for those same repairs again, plus $2700 more despite the fact that afterwards they said they knew this was a good possibility it would break. DC was rude & uncaring towards my situation, and it took them over 50 days to resolve it all. DC said they would warranty it for the rest of the period, but their word meant squat to me because they wouldn't even warranty the first repairs after less than 24 hours of driving it, when I was told they would.
So after buying a new Dodge every year for the past 4 years, good-bye DC.
These Cummins are awesome trucks. My argument isn't the warranty voiding, I'm fine with that and never whined a bit, it's the terrible customer service throughout my 50+ days of this, and after $5200 in repairs, I couldn't take the risk that in one day it could break all over again and DC would want another $5200 + more to fix it. Just not worth it.
So hopefully I'll see you in the diesel world again one day, but for now I'm back to a gasser. =)
I said here's a $15K check, you're gonna take this truck, and I want that one. So I'm now the owner of a 2006 Tacoma QC 4x4 TRD w/ 100K mile bumper to bumper.
Dodge fixed my truck for $1100, mis-diagnosed it, it broke the next day, they wanted to charge me for those same repairs again, plus $2700 more despite the fact that afterwards they said they knew this was a good possibility it would break. DC was rude & uncaring towards my situation, and it took them over 50 days to resolve it all. DC said they would warranty it for the rest of the period, but their word meant squat to me because they wouldn't even warranty the first repairs after less than 24 hours of driving it, when I was told they would.
So after buying a new Dodge every year for the past 4 years, good-bye DC.
These Cummins are awesome trucks. My argument isn't the warranty voiding, I'm fine with that and never whined a bit, it's the terrible customer service throughout my 50+ days of this, and after $5200 in repairs, I couldn't take the risk that in one day it could break all over again and DC would want another $5200 + more to fix it. Just not worth it.
So hopefully I'll see you in the diesel world again one day, but for now I'm back to a gasser. =)