2006 engine damage - Dodge will not warranty

[pwr2tow]

John,

your confusing the moss act and sema and lumping them together. I think you already know that though because you like to play head games, just reread your posts.

 

[DPKetchum]

But MORE with fueling boxes have injector problems and other issues. Go back through the archives since 03 and read. Lets thats the way I've been reading this over the years. Sure some stock trucks have had fuel flooded engines. . (and dropped valve seats)But only a FEW compared to the posts with a fuel box.

 

[MAshley]

any issues with an exhaust brake ???

I plan to keep my truck stock, the only 2 items Im thinking of getting are the Pacbrake PRXB and an aircompressor driven off of the alternator, anybody have any warentee issues with these items,

 

[Big MAK]

Unless you bought an extended warranty for your truck, the only bumper to bumper warranty you have is 3 years, 36,000 miles. The 5 year 100,000 mile is on the powertrain only.

Complete extended Warranty $$$.



Waste of money.

 

[JonathanBurk]

OK, so they have the thing running, they changed the oil and cleaned out all the diesel in it.



They say it's running fine and isn't leaking, but they are putting it through more tests (i. e. driving it around) and contacting Dodge Tech to see if they've seen the issue before because they want to be thorough.



My question...



Where would the oil have leaked out of my truck? Wouldn't that mean there is a seal somewhere that was broken?



So far they say it's not leaking.

 

[Msilbernagel]

I think the 'leak' was overfill (#2 added to oil) and was blown out the breather tube (vent). Fixing the injector(s) and restoring normal oil level may be sufficient, as it sounds like you may have shut down soon enough to avoid cylinder/bearing problems?



Mark

 

[Tomeygun]

I think the 'leak' was overfill (#2 added to oil) and was blown out the breather tube (vent). Fixing the injector(s) and restoring normal oil level may be sufficient, as it sounds like you may have shut down soon enough to avoid cylinder/bearing problems?



Mark

TDR member "NOT_AGN" had that happen - oil just started spewing out of the breather vent tube... So that for sure is a good chance this is the case...

 

[JensenC]

Well gee, lets see I did at one time work on Mack's, Kenworth's, Peterbilts, Internationals, Ford's, ect. ect. , so yes I think I know a little bit about what these trucks should be able to handle power wise.



If DC, Ford and GM have built these trucks to be at their limit from day one then they have failed in their design jobs.



You can in fact buy many mods that improve over what the factory designed, the intake systems are improved by the aftermarket, there are far better turbos sold by the aftermarket then DC, Ford and GM have used in these trucks, the replacement transmission pans and rear end covers are vast improvements over the stock units. The plastic intercooler I have is not as good as aftermarket units.



Transmissions built by Suncoast, DTT, ATS and others are big improvements over what we get from the factory.



You see when DC, Ford and GM build something they also look at the cost of items which means that you don't always get the best parts available.



Magnuson/Moss was not brought about solely for oil and air filters as you want to imply.



Magnuson/Moss was brought out for any and all replacement parts for an automobile, and yes sometimes those replacement parts do improve over what the factory gave you in better performance. It also requires that the manufacture be able to prove that the aftermarket part is what caused the failure, if they can show that was the case then no they are not obligated to warranty that repair or part as the part was not from them. The law does not give the dealer/manufacture the right to just look at your vehicle, see an aftermarket part on it and just deny the vehicle warranty.



If these trucks can't handle an extra 50 to 90 horse power then they are way under engineered, I would suspect that DC, Ford and GM have built in a pretty good safety factor to ensure these products live, now when you start adding 200 plus horse power, 900 foot pounds of torque and treating every stop light like you were at an NHRA starting tree, then yes you are going to break things and no DC, Ford nor GM will be obligated to warranty what you broke.



The reason the makers of these boxes tell yo to un-install them before going in to the dealer for diagnostics is because the DC, Ford and GM scanners are looking for a set standard in the computer programs and their equipment does not know how to handle the programmers or boxes settings, the dealers scanner thinks something is wrong and gives wrong information to the tech.



Most boxes and programmers will also tell you that if your vehicle starts to run bad to remove their program first, if that fixes the problem then the problem is within their program and not the vehicle. If the problem persists then the problem is not in their program but something else on the vehicle.

Dude, you keep saying better, better, better. More power does not equal better! My bone stock Cummins is designed to last 300,000 miles or more the way it came designed from the factory, and I plan on keeping it that way because it will be reliable. Adding a high flow air filter that will give the engine a boost in power while letting more particulate matter through is not better for everyone. a bigger turbo or injectors or a box will give more power, but at the long term cost of higher egts, increased engine wear, etc. I don't want that, and it isn't 'better' than what comes from the factory. Very few of the components on the truck are that bad. They ditched the plastic tanks on the intercooler for 05, and there are PLENTY of stock 48res running around with loads of trouble free miles. I don't need a hard shifting DTT that overheats in traffic during the summer. Adding aftermarket **** to an engine because YOU think more power=better does not mean that DC should stand behind their warranty when you reenginner the drivetrain and something fails. Why should the burden of proof shift from you, the person who did the mod, to DC when you are messing with the stock configuration?

 

[Foil Freak 1211]

OK, so they have the thing running, they changed the oil and cleaned out all the diesel in it.



They say it's running fine and isn't leaking, but they are putting it through more tests (i. e. driving it around) and contacting Dodge Tech to see if they've seen the issue before because they want to be thorough.



My question...



Where would the oil have leaked out of my truck? Wouldn't that mean there is a seal somewhere that was broken?



So far they say it's not leaking.

I'm glad they finally have it running again. I still don't understand why it has taken over a month to get the ball rolling? In my opinion, that is one of the biggest DC / dealer failures in this thread.

 

[john3976]

Dude, you keep saying better, better, better. More power does not equal better! My bone stock Cummins is designed to last 300,000 miles or more the way it came designed from the factory, and I plan on keeping it that way because it will be reliable. Adding a high flow air filter that will give the engine a boost in power while letting more particulate matter through is not better for everyone. a bigger turbo or injectors or a box will give more power, but at the long term cost of higher egts, increased engine wear, etc. I don't want that, and it isn't 'better' than what comes from the factory. Very few of the components on the truck are that bad. They ditched the plastic tanks on the intercooler for 05, and there are PLENTY of stock 48res running around with loads of trouble free miles. I don't need a hard shifting DTT that overheats in traffic during the summer. Adding aftermarket **** to an engine because YOU think more power=better does not mean that DC should stand behind their warranty when you reenginner the drivetrain and something fails. Why should the burden of proof shift from you, the person who did the mod, to DC when you are messing with the stock configuration?

Well good for you, and guess what? No one is forcing you to add a damn thing to your stock truck, but who are you to tell someone else they can't improve their truck?



For your information I have a 2005 with the plastic intercooler, and when it is out of warranty I am ditching the plastic junk and buying a real intercooler, how ever due to DC's policy on intercooler's I am stuck with the plastic one until I clear warranty or DC will void my warranty.



There are many who have had to replace their factory ball joints and used an aftermarket part that ended up being better, but according to your post shame on them, they should have used the part supplied by DC that is failing on many trucks.



There are many aftermarket parts that meet OEM parts for quality and there are aftermarket parts that exceed OEM parts for quality. I prefer to use the aftermarket parts that exceed DC's standards.

 

[JonathanBurk]

*************UPDATE*************



Dealer called & said it is leaking diesel from cylinder #3.



Any idea what that means and what has to be replaced?



EDIT:



They called again, it needs 1 new injector & tube. $1067 in repairs... better than a whole new engine at least.

 

[starkmr]

A month later and they finally found the problem, now that's customer service!!



I understand both sides to the mod/no mod argument on here, but I have to agree with the statement that the mod has to be proven to be the culprit. If they suspect there was a mod but can't prove it then they should honor the warranty. Now if they can read the computer and find over rev's, high egt's, etc. then they have something to stand on. If not, then it's on them.



Wish I had a clue as to what your repair will entail, but it's not my area of expertise.





Mike

 

[nps]

*************UPDATE*************



Dealer called & said it is leaking diesel from cylinder #3.



Any idea what that means and what has to be replaced?

Injector (most likely) or head or crossover tube.

 

[JonathanBurk]

They called again, it needs 1 new injector & tube. $1067 in repairs... better than a whole new engine at least.

 

[Hermansdiesel]

They called again, it needs 1 new injector & tube. $1067 in repairs... better than a whole new engine at least.

Jonathan,

That is great news. I would much rather buy one new injector than a whole new motor. Let us know when you pick her up from the dealer.

 

[Msilbernagel]

So, is replacing the tube standard procedure with an injector change? If not, perhaps they could 'splain how a box could cause that...



Glad to hear they are (finally) making progress!



Good luck,



Mark

-

They called again, it needs 1 new injector & tube. $1067 in repairs... better than a whole new engine at least.

 

[nps]

So, is replacing the tube standard procedure with an injector change? If not, perhaps they could 'splain how a box could cause that...



Glad to hear they are (finally) making progress!



Good luck,



Mark

-

If you have an intermittent leak you want to change the most likely parts. The crossover tube is cheap and easy insurance when changing an injector, although most likely it is good.



Don't put a box on if you aren't willing to pay. That's the moral of the story. Now everyone needs to get off Jonathan's back about fighting DC because if he thinks it's a good deal then who are the rest of the members to endlessly post that it isn't. Funny how most of the posts on this thread are armchair lawyers versus anyone offering technical input.



Mark - the second paragraph wasn't directed at you. Cool?

 

[john3976]

If you have an intermittent leak you want to change the most likely parts. The crossover tube is cheap and easy insurance when changing an injector, although most likely it is good.



Don't put a box on if you aren't willing to pay. That's the moral of the story. Now everyone needs to get off Jonathan's back about fighting DC because if he thinks it's a good deal then who are the rest of the members to endlessly post that it isn't. Funny how most of the posts on this thread are armchair lawyers versus anyone offering technical input.



Mark - the second paragraph wasn't directed at you. Cool?

And just what technical support could you have offered without a proper diagnoses and test by the dealer, anything you could have offered was nothing more then a wild pie in the sky guess.



Once again genius an aftermarket part does not mean automatic voiding of the warranty under the law, if the aftermarket part is not the cause of the problem then DC, Ford, GM, Toyota, Nissan, Honda, Kia, ect, ect, can not refuse you warranty work unless they can show that the aftermarket part or product did in fact (FACT) cause the problem at which point they are not obligated under the law to pay for the repair.



In this case the owner was dealt with by long distance phone calls and never saw his truck at said dealer, the dealer claims DC came in one day and saw his truck, hooked up a computer on there own and said something was there at one time but they have no clue as to what but it is gone now and on the spot voided his warranty. The funny thing is they were not even checking his truck for the problem, the dealer claims they just saw the gauges and decided to hook up their computer and low and behold they voided his warranty on the spot not even knowing why the truck was at the dealer.



I doubt DC was ever at that dealer and I highly doubt they even know about his truck other then normal channels for the repair, I also bet the dealer is not only charging him customer pay for this job, but I would not doubt that this dealer is charging DC for the same repair under warranty thereby getting paid twice for the same job.



I wonder if the owner understands that if he pays this and DC was in fact at the dealer and voided his warranty that it will be voided from this point forward and not just for this repair at this dealership?



Me thinks I would be stopping by the hometown dealer and ask them to run the truck in their computer to see if in fact this out of state dealer has properly charged him or if they are pulling a scam on both the owner of the truck and DC.



If a warranty claim shows up in the system that means that not only will the owner of the truck have a strong case against the dealer but DC will be very interested in why that dealer is double charging as well.



Something is fishy about the dealer involved in this case. At no time did the owner in his calls to DC did DC ever state that his warranty had been voided and they should have been able to see a flag right away when they pulled up his truck if it had in fact been voided by DC.



The only thing the DC customer service reps he called ever told him was they would try to help him get the truck into the service bay by contacting the dealer.



Sorry nps, but while you may subscribe to the any aftermarket part or product is an automatic warranty voiding, in this case one and one are not adding up to two, as the good doctor Henry Lee said: "Something Wrong!"



What you have here is a dealer who scared the owner by telling him his warranty is void and him thinking he was going to shell out 8,000 to 10,000 for a new engine, then the dealer comes back 34 days later and says oh good news it will only cost you 1,037 dollars and the owner is now so relieved that he is willing to just fork over the money and move on.



To the owner, I would see if you can run your truck someway in DC's system to see if your warranty has been voided, it will show if it really was voided, there are a couple of people on this forum who can do that for you, I don't recall who they are but maybe they will step up and give you hand and that way you know 100% if this dealer was BSing you or if your warranty is in fact voided from this point forward.



I think tommygun is one who has contacts that can due this, it would be very interesting to see if this dealer was playing you or if they were on the up and up.

 

[nps]

Blah... . blah... . blah... . blah

Fact - DC knows a programmer was on Jonathan's truck. Fact - DC knows that the only reason a non-DC programmer is put on a truck is to increase the motors power output. Fact - Any modification to increase the power output voids the powertrain warranty. I'm sure Jonathan will have no problem getting his power windows fixed in the future under his warranty.



Why don't you stick to political forums. Nobody expects you to have any credibility there.

 

[john3976]

Fact - DC knows a programmer was on Jonathan's truck. (DC said that it appears something was on the truck, they could not determine what it was, they can not use that excuse in a court of law and they admit that nothing is there now) Fact - DC knows that the only reason a non-DC programmer is put on a truck is to increase the motors power output. (Not true, many want better gas mileage and do not even go into the extreme power modes of programmers and boxes) Fact - Any modification to increase the power output voids the powertrain warranty. (Also not true, that are aftermarket parts that increase the power that do not void the warranty, cold air intake and free flowing exhaust systems come to mind right away, are you aware that you can buy tires that increase the performance of your vehicle by providing much better grip which in turn places more stress on the powertrain, does that mean that DC can now void your warranty because you put performance tires on your vehicle that perform better then the stock tires?) I'm sure Jonathan will have no problem getting his power windows fixed in the future under his warranty.



Why don't you stick to political forums. Nobody expects you to have any credibility there. (Looks to me like you have made general assumptions and your statements lack credibility)

What fact? According to the dealer two reps were at the dealer? That is very unlikely, dealer says two reps walking around saw his truck and saw gauges so they took it upon them self's to hook up some computer that they had with them and said that something was in there but it is gone and they have no idea what it was so they voided his warranty on the spot.



Your facts are completely lacking and the story from the dealer about two reps at the dealer at once just walking around is very suspect. I have worked for Dodge and Chrysler dealers in the past and it was rare to even have a rep visit the shop and Chrysler never sent out reps in pairs to just walk around dealer lots.



So what you are telling me is because I have gauges installed in my truck that it is going to get the third degree every time it goes to the dealer for something?



Here is a fact for you, installing an intake system and free flowing exhaust system can increase your power out put, so according to you anyone installing a cold air intake system and free flowing exhaust system is subject to a voided warranty as both items working together does allow the engine breath better, thereby creating more power and lowering exhaust gas temps.



You see nps, you can't have it both ways.